탄소라벨링 브랜드 충성도를 결정하는 요인: 가치-태도-행동 모형의 적용 = Factors Affecting Carbon-Labeling Brand Loyalty: Applying Value-Attitude-Behavior Model

다국어 초록 (Multilingual Abstract)

With a growing concern about climate change and green house gases mitigation, carbon labeling policy has been launched in several countries as an environmental policy which connects low carbon production to low carbon consumption. This research aims to propose a model that explains consumers` attitude and brand loyalty toward carbon labeling products. This model specifies the consumer`s psychological processes by which consumer values, such as autonomy and environmental values, affect carbon labeling product and corporate images and finally form brand loyalty toward carbon labeling products. Panel data were collected in two separate surveys and analyzed using a structural equation technique. Results are summarized as follows. First, consumers` autonomy value(AV) positively affects locus of control(LC) and corporate image(CI). Second, consumers` environmental value(EV) positively influences perceived consumer effectiveness(PCE), which in turn has a negative effect on perceived barriers(PB). Perceived barriers finally affect product image(PI) negatively. Third, both corporate image and product image have causal relationships with brand loyalty. Our results suggest that carbon labeling policy contributes not only to the reduction of greenhouse gases but also to the increase of consumers` attitude and brand loyalty toward carbon labeling products. This research also provides governments with directions for efficient environmental policy and firms with guidance on effective marketing strategies about carbon labeling.

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