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RISS 인기검색어
- 검색키워드
- 저자 : Zaheed HALIM (검색결과 2 건)
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The Influence of Responsibility Shift on Warehousing Performance: The Case of Australia
Vinh V. THAI,Vinh V. THAI,Zaheed HALIM 한국해운물류학회 2019 The Asian journal of shipping and Logistics Vol.35 No.1
Although there have been extensive efforts to eliminate the use of warehousing due to its large requirement of resources, the need to connect manufacturing with end consumers will be difficult to coordinate without it. In Australia, the rapid advance of warehousing has facilitated the challenging demands of customers. In the literature, the challenges of increasing reliability, space utilisation, and reducing waste have been managed through improved warehousing processes and technology; however, the important role of employees through responsibility shift in enhancing warehousing performance has not yet been fully explored. This study therefore examines the relationship between the employment of Responsibility Shift (RS) and Warehousing Performance (WP) in Australia within the processes of Inbounding and Storage through the usage of a survey conducted with department supervisors and managers of warehousing companies which were members of the Chartered Institute of Logistics and Transport in Australia (CILTA) and Supply Chain and Logistics Association of Australia (SCLAA). It was found that RS positively causes a statistically significant influence on warehousing performance. This research contributes to enrich the literature on RS as it is perhaps the first study which examines the effects of RS on warehousing performance in Australia while also enables warehousing managers to explore ways to improve warehousing performance from the human resource management perspective. Although being significant both in terms of managerial and academic implications, the generalizability of this research is limited from a small sample size. Future research, therefore, needs to look into a wider population as well as further investigation into the effects of Responsibility Shift in the rapidly developing warehousing business environment elsewhere in the world.
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Schavana PHILLIPS,Vinh V. THAI,Zaheed HALIM 한국해운물류학회 2019 The Asian journal of shipping and Logistics Vol.35 No.1
This research examines Corporate Social Responsibility in Leadership (CSRL) and Culture (CSRC) as valuable resources of the value chain capabilities, and its influence on CSR Performance (CSRP), as well as its resulting effect on Customer Satisfaction (CS) and Financial Performance (FP) in the context of the airline industry. CSR entails the practice of social and environmental activities. These activities mainly concentrate on improving the relationships of a firm with its stakeholders, which consist of shareholders, charitable and community organisations, employees, suppliers, customers, and the environment (Sprinkle and Maines, 2010). It is therefore in this context that this research adopts the concept of CSR which consists of two aspects of social and environmental sustainability. Based on the traditional value chain model by Porter of the mid 1980’s, this research however also focuses on other robust and contemporary business thinking such as culture and leadership within the CSR setting. Three carriers in the aviation industry within the US and Asia Pacific markets are analysed and some resulting academic and managerial implications are discussed. Findings from this research highlights the importance of cultivating and promoting CSR culture and leadership so as to positively influence CSR performance, which can in turn enhance other aspects of firm performance specifically customer satisfaction and financial performance. Hence, this research provides incentives for managers to invest in CSR in their quest for sustainable performance. Building on the hypothesis that firms achieve sustainable performance and ultimately financial performance through the identification of value chain capabilities such as CSRL and CSRC, the findings of this research indicate that there is a strong requirement for sustainable firm performance in the current environment but this can only be achieved where the approach is embedded in the core business, by CSR leaders who can apply the concepts of value creation through a strong CSR culture. This research is original as it is perhaps one of the first studies which examine the linkage between CSR-related constructs of leadership, culture and performance.
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