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RISS 인기검색어
- 검색키워드
- 저자 : Samy Housbane (검색결과 2 건)
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Real-Time Monitoring System to Manage Mental Healthcare Emergency Unit
Samy Housbane,Adil Khoubila,Khaoula Ajbal,Mohamed Agoub,Omar Battas,Mohamed Bennani Othmani 대한의료정보학회 2020 Healthcare Informatics Research Vol.26 No.4
Objectives: Real-time relevant information helps guide the healthcare decision-making process in daily clinical practice aswell as the management and optimization of healthcare processes. However, proprietary business intelligence suite solutionssupporting the production of decision-making information requires investment that is out of reach of small and mediumsizedhealthcare facilities or those with limited resources, particularly in developing countries. This paper describes our experiencein designing and implementing a real-time healthcare monitoring system solution to manage healthcare emergencyunits. Methods: Through the use of free Business Intelligence tools and Python data science language we designed a realtimemonitoring system, which was implemented to explore the Electronic Medical Records system of a university mentalhealth emergency unit and render an electronic dashboard to support health professional daily practice. Results: Three maindashboards were created to monitor patient waiting time, to access the clinical notes summary for the next waiting patient,and to obtain insights into activity during the last 24 hours. Conclusions: The designed system could serve as a monitoringsupport model using free and user-friendly data science tools, which are good alternatives to proprietary business intelligencesolutions and drastically reduce cost. Still, the key to success in decision-making systems is based on investment in humanresources, business intelligence skills training, the organizational aspect of the decision-making process, and data productionquality insurance.
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Monitoring Mental Healthcare Services Using Business Analytics
Samy Housbane,Adil Khoubila,Khaoula Ajbal,Zineb Serhier,Mohamed Agoub,Omar Battas,Mohamed Bennani Othmani 대한의료정보학회 2020 Healthcare Informatics Research Vol.26 No.2
Objectives: Monitoring healthcare activities is the first step for health stakeholders and health professionals to improve the quality and performance of healthcare services. However, monitoring remains a challenge for healthcare facilities, especially in developing countries. Fortunately, advances in business analytics address this need. This paper aims to describe the experience of a lowincome healthcare facility in a developing country in using business analytics descriptive techniques and to discuss business analytics implementation challenges and opportunities in such an environment. Methods: Business analytics descriptive techniques were applied on 3 years’ electronic medical records of outpatient consultation of the University Psychiatric Centre (CPU) of Casablanca. Statistical analysis was conducted to compare results over years. Results: Over the 3 monitored years, the monthly number of computerized physician order entries increased significantly (p < 0.001). Physicians improved their personal recording over years. Schizophrenia as well as depressive and bipolar disorders were noted at the top of outpatient mental disorders. Antipsychotics are the most prescribed drugs, and a significant annual decrease in outpatient care wait time was noted (p < 0.001). Conclusions: Business analytics allowed CPU to monitor mental healthcare outpatient activity and to adopt its business processes according to outcomes. However, challenges mainly in the organizational dimension of the decision-making process and the definition of strategic key metrics, data structuration, and the quality of data entry had to be considered for the optimal use of business analytics.
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