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      • Models for Internet Traffic Sharing in Computer Network

        Alrusaini, Othman A.,Shafie, Emad A.,Elgabbani, Badreldin O.S. International Journal of Computer ScienceNetwork S 2021 International journal of computer science and netw Vol.21 No.8

        Internet Service Providers (ISPs) constantly endeavor to resolve network congestion, in order to provide fast and cheap services to the customers. This study suggests two models based on Markov chain, using three and four access attempts to complete the call. It involves a comparative study of four models to check the relationship between Internet Access sharing traffic, and the possibility of network jamming. The first model is a Markov chain, based on call-by-call attempt, whereas the second is based on two attempts. Models III&IV suggested by the authors are based on the assumption of three and four attempts. The assessment reveals that sometimes by increasing the number of attempts for the same operator, the chances for the customers to complete the call, is also increased due to blocking probabilities. Three and four attempts express the actual relationship between traffic sharing and blocking probability based on Markov using MATLAB tools with initial probability values. The study reflects shouting results compared to I&II models using one and two attempts. The success ratio of the first model is 84.5%, and that of the second is 90.6% to complete the call, whereas models using three and four attempts have 94.95% and 95.12% respectively to complete the call.

      • SCIESCOPUSKCI등재

        The Effect of Security Information Sharing and Disruptive Technology on Patient Dissatisfaction in Saudi Health Care Services During Covid-19 Pandemic

        Beyari, Hasan,Hejazi, Mohammed,Alrusaini, Othman Korean Society for Internet Information 2022 KSII Transactions on Internet and Information Syst Vol.16 No.10

        This study is an investigation into the factors affecting patient dissatisfaction among Saudi hospitals. The selected factors considered for analysis are security of information sharing, operational practices, disruptive technologies, and the ease of use of EHR patient information management systems. From the literature review section, it was clear that hardly any other studies have embraced these concepts in one as was intended by this study. The theories that the study heavily draws from are the service dominant logic and the feature integration theory. The study surveyed 350 respondents from three large major hospitals in three different metropolitan cities in the Kingdom of Saudi Arabia. This sample came from members of the three hospitals that were willing to participate in the study. The number 350 represents those that successfully completed the online questionnaire or the limited physical questionnaires in time. The study employed the structural equation modelling technique to analyze the associations. Findings suggested that security of information sharing had a significant direct effect on patient satisfaction. Operational practice positively mediated the effect of security of information sharing on patient dissatisfaction. However, ease of use failed to significant impact this association. The study concluded that to improve patient satisfaction, Saudi hospitals must work on their systems to reinforce them against the active threats on the privacy of patients' data by leveraging disruptive technology. They should also improve their operational practices by embracing quality management techniques relevant to the healthcare sector.

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