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SPA 브랜드 제품의 소재에 대한 만족도와 불만족 요인
김한솔(Han sol Kim),윤다혜(Da hye Yoon),이민지(Min ji Lee),이윤정(Youn jeong Lee),황지현(Ju hyun Whang),최종명(Jong myoung Choi) 충북대학교 생활과학연구소 2015 생활과학연구논총 Vol.19 No.1
This study was carried out to help quality management of fabrics of fashion products that are sold by SPA brand. A survey using questionnaire was conducted on 339 university students in the Cheongju area, Korea. The questionnaire was composed of questions about the satisfaction of information on fashion fabrics of SPA brand provided online and offline and the dissatisfaction of fashion fabrics that the college students had worn. Recently purchased SPA brands were C brand followed by G brand and E brand. Subjects mostly purchased single items, such as T-shirts, shirts (blouses), and jackets. Subjects answered that they were buying SPA brand products because it is convenient to use stores, easy to coordinate clothes, and inexpensive. The reason why they are buying products of SPA brand showed significant difference from brand to brand. Satisfaction of fabrics of SPA brand products and fabric information was average, but it varied from brand to brand. In terms of fabric information provided on SPA brand online, subjects were satisfied with A brand and C brand, but they were not satisfied with other brand's fabric information provided. They were especially discontented that fabric information was not visible enough but hidden so they could not find it easily. Dissatisfaction factors of SPA brand products were fabric deformation caused by repeated wearing and washing, pilling, alteration of fabric hand, etc. In addition, subjects were dissatisfied with sewing quality, e.g. seams coming apart.