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끊임없는 업무 프로세스 개선의 도구로서 BPM;L전자의 사례를 중심으로
채명신,박송미,전켄트,Chae, Myoung-Sin,Park, Song-Mee,Chon, Kent 한국벤처창업학회 2006 벤처창업연구 Vol.1 No.1
BPMS implementation in L Electronics, which started in 2003, was spotlighted in the IS Project and research area. L Electronics has conducted process innovation with the goal of being one of the Global Top 3 brands. Continuous business environment changes because of globalization and speedy development of information technology have caused changes in business process and functions. This case examines its efforts for optimizing business process continuously and systematically with BPMS and discusses the implication and potential of business process innovation with BPMS.