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연구논문 : 미용사의 사회적 지지가 소진에 미치는 영향
차우정 ( Woo Jeong Cha ),김성남 ( Ung Nam Kim ) 한국미용학회 2014 한국미용학회지 Vol.20 No.3
The purpose of this study is to investigate an effect of social support on exhaustion with beauticians. Data was collected from Seoul and Gyeonggi Province beauticians with 240 questionnaires through frequency analysis, factor analysis, reliability analysis and multipleregression analysis using SPSS 20.0 statistical analysis program. And the following is the result. Firstly, most surveyees were unmarried women in 20``s with average 1million won to 2million won income and more college diploma. Secondly, as a result of investigating the level of social support, three elements, senior support, family support and co-worker support were drawn. Thirdly, as a result of investigating the level of exhaustion, four elements depersonalization, decreased personal accomplishment, emotional exhaustion and career doubt were drawn. Fourthly, The average value of social support and burnout is low compared to the social support appeared, there was correlation between the two variables. Fifthly, as a result of investigating an effect of social support on exhaustion, there were partial positive effect and negative effect. According to the conclusion, when there is a social support, it is thought that beauticians will have a positive thought on their own work, and enjoy positive relationships, smooth work performance and achievement. Also, they will finally have affects on their work and joy of life. In the future, it is hoped that there wil be a study of many variables such as organizational effectiveness, customer orientation, emotional labor, etc regarding social support.
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