Cases in health services management

목차 (Table of Contents)

• CONTENTS
• About the Editors = xv
• Contributors = xix
• Preface = xxiii
• Acknowledgments = xxvii
• Introduction = xxix
• PART Ⅰ POLICY ENVIRONMENT OF HEALTH SERVICES DELIVERY
• 1 Carillon Clinic / Alexandra Piriz Mookerjee ; Kurt Darr = 3
• 2 Flu Vaccine / Mary K. Feeney ; Abigail Peterman = 25
• 3 Merck's Crixivan / Kimberly A. Rucker ; Nora G. Albert ; Kurt Darr = 39
• 4 Pineridge Quality Alliance : A Case Study in Clinical Integration and Population Health / Tracy J. Farnsworth = 53
• 5 Hawaii Health Systems Corporation : The Politics of Public Health Systems Governance / Earl G. Greenia = 77
• PART Ⅱ STRATEGIC MANAGEMENT
• 6 Riviera Medical Center / Michael J. King ; Robert C. Myrtle = 91
• 7 Edgewood Lake Hospital : Leadership in a Rural Healthcare Facility During Challenging Economic Times / Brent C. Pottenger ; Douglas Archer ; Stephen Cheung ; Robert C. Myrtle = 109
• 8 Klamath Care : Targeting and Managing Growth and Company-Wide Development / Tracy J. Farnsworth ; Leigh W. Cellucci ; Carla Wiggins = 121
• 9 Hospital Consolidation / Tracy J. Farnsworth = 133
• 10 Service Area Management / Tracy J. Farnsworth = 141
• 11 Western Healthcare Systems : A Healthcare Delivery Continuum / Robert C. Myrtle = 157
• PART Ⅲ ORGANIZATIONAL MANAGEMENT
• 12 Hartland Memorial Hospital : Part 1, In-Box and Prioritization Exercise / Kent V. Rondeau ; John E. Paul ; Jonathon S. Rakich = 175
• 13 Bad Image Radiology Department / Kurt Darr = 199
• 14 Westmount Nursing Homes : Implementing a Continuous Quality Improvement Initiative / Kent V. Rondeau = 213
• 15 District Hospital : A Lesson in Governance / Cynthia Mahood Levin ; Kurt Darr = 225
• 16 Restructuring Decision Making at Holy Family Hospital : Overcoming Resistance to a Shared Governance Program / Kent V. Rondeau = 241
• PART Ⅳ ORGANIZATIONAL EFFECTIVENESS
• 17 Attica Memorial Hospital : The Ingelson Burn Center / Bonnie Eng-Suess ; Robert C. Myrtle = 253
• 18 Pediatric Dental Care Center / Eleanor Lin = 269
• 19 Radical Innovation on the Idaho Frontier : Bengal Telepharmacy / Julie Frischmann ; Neil Tocher ; Alexander R. Bolinger = 281
• 20 Structure and Funding of Hospitalist Programs / John E. Paul ; Gillian Gilson Watson = 293
• 21 Appian Health Systems / Robert C. Myrtle = 305
• 22 Evolution of the Healthy Communities Initiatives / Barry Ross = 317
• PART Ⅴ LEADERSHIP CHALLENGES
• 23 Hospital Software Solutions(A) / Elizabeth M. A. Grasby ; Jason Stornelli = 327
• 24 The Case of Tim's Last Years / Kurt Darr ; Carla Jackie Sampson = 341
• 25 Autumn Park / Cara Thomason Embry ; Robert C. Myrtle = 355
• 26 Appalachian Home Health Services / Kathryn H. Dansky = 365
• 27 Suburban Health Center / Bruce D. Evans ; George S. Cooley = 373
• 28 Team Building : From Success to Failure in 24 Hours / Cherie A. Hudson Whittlesey = 377
• PART Ⅵ ETHICS INCIDENTS
• 29 Ethics Incidents / Kurt Darr = 381
• Administrative Ethics
• Incident 1 : Borrowed Time
• Incident 2 : ED Repeat Admissions : A Question of Resource Use
• Incident 3 : The Administrative Institutional Ethics Committee
• Incident 4 : Bits and Pieces
• Incident 5 : A Potentially Shocking Revelation
• Incident 6 : Intensive Care Unit Dysfunction
• Clinical Ethics
• Incident 7 : Protecting the Community
• Incident 8 : Decisions
• Incident 9 : The Missing Needle Protector
• Incident 10 : To Vaccinate, or Not
• Incident 11 : Demarketing to Avoid Bankruptcy
• Incident 12 : Something Must Be Done, But What?