Technology in people services : research, theory, and applications

목차 (Table of Contents)

• CONTENTS
• Foreword = xix
• Preface = xxv
• Acknowledgements = xxix
• Introduction / Marcos Leiderman = 1
• Recognition Awards = 3
• KEYNOTE PRESENTATIONS
• Introduction / Charles Guzetta = 7
• Excerpts from "Reflections, Perspectives and Challenges from the South on COMPUTER TECHNOLOGY AND HUMAN SERVICES IN THE 1990's: A Feminist Position" / Rev. Marta Benavides = 9
• Information Technology Applications, Productivity in Human Services / Arno A. Penzias = 17
• HEALTH CARE／MENTAL HEALTH
• Introduction / Marcos Leiderman = 29
• The Design of a Case Management System for ALC Patients: A Preliminary Report / Charles Auerbach ; Charles Cohen ; Diane Ambrose ; Elizabeth Quitkin ; Barry Rock = 33
• Information Systems and Mental Health Services: Issues for the 90's / Paul R. Binner = 47
• Computer Aided Interviewing in Psychiatric Social Work / Michael Ferriter = 59
• Implementing a Data Base Management Information System for Hospital Social Work Directors / Paul R. Raffoul ; Jeffrey T. Burns = 67
• AGING／DISABILITIES / REHABILITATION
• Introduction / Marcos Leiderman = 73
• The Impact of Automation on Attitudes and Productivity in a Human Services Agency: An Emerging Issue for Employee Assistance Program Managers / Nancie L. Bowes ; John J. Kenney ; Carol L. Pearson = 75
• The Maturation of a Multiagency Computerization Effort for Alzheimer's Respite Services = 97
• The Optimum Allocation of In-Home Supportive-Type Services in the Multipurpose Senior Services Program / Leonard S. Miller = 111
• Development of a Knowledge Base for Rehabilitation Practitioners / Curtis Stoelting ; Aldred Neufeldt ; Bryan Hiebert = 137
• Organizational Development and Information Systems: A Case Study / Randolph J. Tighe = 145
• SUBSTANCE ABUSE
• Introduction / Marcos Leiderman = 153
• Computer-Assisted Drug Prevention and Treatment Program Evaluation / Judith Waters ; John G. Robertson ; David Kerr = 155
• Computer Management in a Substance Abuse Resource Center / Judith E. Block = 163
• FAMILY／CHILDREN
• Bridging the Gap Between Information Technology and Human Services / Patricia E. Briggs ; Paul M. Kindler = 197
• COMMUNITY APPLICATIONS
• Introduction / Marcos Leiderman = 207
• A Social-Epidemiological Five Year Cohort Study of Homeless Families: A Public／Private Joint Venture Policy Analysis Utilizing Applied Computer Technology / John J. Stretch ; Larry W. Kreuger = 209
• Computer Technology and Human Services in the 90s: Advancing Theory and Practice: Teleshopping and Social Services in the United Kingdom / Michael Cahill = 231
• INSTRUCTION／EDUCATION
• Introduction / Charles Guzetta = 247
• Information Technology Foundations for Professional Social Work Practice: An MSW (Social Service Administration) Curriculum Focus / Robert Holloway = 249
• Constructing a Computer-Assisted Instructional Package to Teach Case Management Skills / Judith I. Gray = 263
• Factors in Acceptance of Advanced Information Technology Among Social Workers: An Exploratory Study / Julie Cwikel = 279
• Menachem Monnickendam Using Hypertext Systems in Human Services / Michael A. King = 293
• Interactive Video Programs: Crisis Counseling and Organizational Assessment / Brett A. Seabury = 301
• GOVERNMENT SUPPORT FOR COMPUTERIZATION
• Introduction / Leny Struminger = 311
• SONETT: A Social Workers Telecommunication Network / Bernd Kolleck = 313
• The Dutch "National" Curriculum Computer Applications for Schools of Social Work / Peter G.M. Roosenboom = 319
• Information Technology in the Care of the Mentally Handicapped: An Educational Approach / Harmen W. Grebel = 329
• EXPERT SYSTEMS AND THEIR APPLICATIONS
• Introduction / Leny Struminger = 337
• From Rules to Prototypes: Adapting Expert Systems to the Nature of Expertise in Clinical Information Processing / Raymond W. Carlson = 339
• Expert System Development in Ill-Structured Domains: The Application of Artificial Intelligence Technology to Diagnosis and Assessment in the Human Services / Joe Ravetz = 351
• Desktop Expert Systems: Applications for Social Services / Michael J. Kelly = 361
• ADMINISTRATION／MANAGEMENT
• Introduction / Menachem Monnickendam = 371
• Computer Technology and the Human Services: Does It Make a Difference? / Anthony J. Grasso ; Irwin Epstein = 373
• Innovative Use of Computers for Planning in Human Service Organizations / A. D. Matheson = 383
• Information Use by Levels in Human Service Organizations / Philip H. Schervish = 397
• Computer Acceptance by Social Workers: Some Unexpected Research Findings / Menachem Monnickendam ; A. Solomon Eaglstein = 409
• The Impact of Clinical Information Systems on Human Service Organizations / Daphna Oyserman ; Rami Benbenishty = 425
• ETHICS AND SOCIETAL ISSUES
• Introduction / Daphna Oyserman ; Rami Benbenishty = 439
• Computer Ethics: Moral Philosophy or Professional Propaganda? / Joseph E. Behar = 441
• Computer Information and Human Knowledge: New Thinking and Old Critique / Bernd Kolleck = 455
• New Technology and the Human Services: Implications for Social Justice / David Phillips = 465
• Systems Analysts Are Perilous for Social Welfare Organizations / Harris Chaiklin = 479
• GLOSSARY OF TERMS = 489
• Index = 501