인공지능 시대의 직무변화 및 인적자원개발 전략

국문 초록 (Abstract)

1. 연구 배경 및 필요성
인공지능(Artificial Intelligence, AI)은 인간의 지적 활동을 모방해 학습하고, 문제를 해결하며, 패턴을 인식할 수 있는 컴퓨터 시스템(McCarthy et al., 2006)을 의미한다. 1956년 다트머스 회의에서 John McCarthy가 처음으로 이 용어를 제안한 이후, 인공지능은 컴퓨터 과학의 중심적인 연구 분야로 자리 잡게 되었다. 인공지능의 궁극적인 목표는 인간의 지능을 모방하는 데 그치지 않고, 복잡한 문제를 해결하고 효율적인 의사결정을 지원하며, 나아가 인간의 인지능력을 확장하는 것이다.

<이하 원문 확인>

목차 (Table of Contents)

• 요 약
• 제1장 서론_1
• 제1절 연구 필요성 및 목적························································· 3
• 제2절 연구 내용········································································ 10
• 제3절 연구 방법········································································ 13
• 제2장 인공지능 이슈 및 동향 탐색_17제
• 1절 인공지능과 직무·역량 변화 관련 연구································19
• 제2절 인공지능과 HRD 관련 연구············································ 25
• 제3절 인공지능과 제반 이슈 관련 연구····································· 32
• 제3장 NCS 대분류별 인공지능 관련 문헌 분석_47
• 제1절 NCS 대분류별 문헌 분류 분석········································ 49
• 제2절 NCS 대분류별 인공지능 관련 문헌 분석 결과················· 52
• 제3절 소결················································································ 66
• 제4장 인적자원 분야의 인공지능 활용 사례_69
• 제1절 사례 조사 개요································································ 71
• 제2절 한국전력공사 사례··························································· 75
• 제3절 LG CNS 사례································································· 84
• 제4절 SK텔레콤 사례································································ 92
• 제5절 한국에너지기술연구원 사례············································ 100
• 제6절 소결·············································································· 106
• 제5장 인공지능 시대의 직무변화 및 미래전망 조사_113제1절 설문조사 개요··························································115
• 제2절 조사 결과······································································ 119
• 제3절 인공지능 활용·직무대체 결정요인··································· 188
• 제4절 소결·············································································· 194
• 제6장 인공지능 시대의 인적자원개발 이슈 조사_199
• 제1절 조사 개요······································································ 201
• 제2절 조사 결과······································································ 203
• 제3절 소결·············································································· 227
• 제7장 결론 및 제언_231
• 제1절 요약·············································································· 233
• 제2절 인적자원개발 전략························································· 236
• 제3절 정책 제언······································································ 242
• 제4절 연구의 한계 및 후속 연구 제안····································· 261
• 참고문헌_268
• 부 록_283