Organizational learning and organizational memory are the primary components in knowledge management. In this paper, the major argument is to emphasize the role of organizational memory to make knowledge management successful. The contents of organiza...
Organizational learning and organizational memory are the primary components in knowledge management. In this paper, the major argument is to emphasize the role of organizational memory to make knowledge management successful. The contents of organizational memory are information, knowledge, and experiences held by organizational members obtained through organizational learning, and organizational memory need to be understood as an interrelated concepts for effective management of organizations.