고성과 인적자원관리 제도의 수립 및 실행이 종업원의 공정성 지각 및 조직 시민행동에 미치는 영향에 관한 연구 = The moderating effect of HPWS climate on the link between HPWS and organizational citizenship behavior through justice perceptions

국문 초록 (Abstract)

최근의 전략적 인적자원관리 연구는 인사제도 실행의 대상이 되는 종업원들이 그들에게 적용되는 인사제도에 대해 가지는 지각의 중요성에 대해 강조하고 있다. 본 연구는 종업원의 지각에 근거한 인사제도 지각이론(HR perceptions)과 조직공정성 이론(organizational justice)을 통해, 인사제도 실행의 효과성에 관해 연구해 보고자 하였다. 구체적으로, 조직 구성원들 사이에 존재하는 고성과 작업시스템 분위기가 조직의 (의도된)고성과 작업시스템이 절차적 공정성 지각을 통해 조직시민행동에 미치는 간접효과에 대해 가지는 조절효과를 조절-매개(moderated-mediation)모형 분석을 통해 검증하였다. 143개의 작업장에서 수집한 자료를 이용하여 작업장 수준에서 분석을 수행한 결과 고성과 작업시스템 분위기는 고성과 작업시스템과 절차적 공정성의 관계를 조절하였으며, 결과적으로 작업장의 조직시민행동 수준에도 유의한 영향을 미치는 것으로 나타났다. 이에 따른 본 연구의 시사점 및 한계점이 논의 되었다.

다국어 초록 (Multilingual Abstract)

Recent studies of strategic human resource management (HRM) emphasize the important role of employee perceptions in examining the effect of HR systems organizations use in their organizations on organizational performance. Drawing on the literature of HR perceptions and organizational justice, this study explores the issue of HR practices implementation in terms of employee perceptions of their HR practices. Specifically, the study examines the moderating effect of high performance work systems (HPWS) climate on the linkage between HPWS and organizational citizenship behavior (OCB) via procedural justice perceptions. The results of moderated-mediation analysis with data collected from 143 work places revealed that HPWS climate significantly moderated the effect of HPWS on procedural fairness, consequently affecting levels of OCB within organizations. Implications and limitations are discussed.

목차 (Table of Contents)

• <요약>
• Ⅰ. 서론
• Ⅱ. 문헌고찰
• Ⅲ. 연구방법
• Ⅳ. 분석결과
• Ⅴ. 논의 및 결론
• 참고문헌

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