MZ세대 이직의도에 관한 체계적 문헌고찰 = A Systematic Literature Review on the Turnover Intention of the MZ Generation

다국어 초록 (Multilingual Abstract)

This study aims to systematically and comprehensively review domestic empirical research on turnover intention among the MZ generation (Millennials and Generation Z) in South Korea. A total of 61 empirical studies published between 2016 and July 2025 were analyzed based on the following criteria: publication period, academic field, research subjects, methodology, measurement tools, key variables, and research findings. The analysis yielded several key insights. First, studies on the turnover intention of the MZ generation have surged since 2020; however, the methodological approaches remain heavily skewed toward quantitative research. Second, the research has been predominantly conducted in the fields of business administration, public administration, and education, targeting a wide range of occupational groups and organizational sizes. Third, measurement tools for turnover intention varied across studies, presenting limitations in generalizability. Fourth, independent variables were classified into personal, job–related, and organizational factors. Job satisfaction and career identity emerged as major mediating variables, while job position and employment type (e.g., permanent vs. non–permanent) were identified as moderating variables. Notably, even identical variables had differing effects on turnover intention depending on job context and organizational environment. Based on these findings, the study offers theoretical implications for future research, including the need for segmented analyses that account for subtle distinctions between the Millennial and Generation Z cohorts, expansion of qualitative methodologies, development of standardized measurement tools, and exploration of the complex interactions among multiple variables.