미용사의 일-가정 갈등이 직무소진에 미치는 영향: 경력몰입의 조절효과를 중심으로 = Work-Family Conflict and Workplace Burnout: The Moderation Effect of Career Commitment Among Beauticians in Korea

국문 초록 (Abstract)

본 연구는 일-가정 갈등이 직무소진에 미치는 부정적 영향에 대한 경력몰입의 조절효과를 알아보고자 하였다. 이를 위해 주로 단일차원의 선행연구들과 달리 다차원(시간기반갈등, 긴장기반갈등, 행동기반갈등)적으로 접근하여 전국에 근무 중인 미용사를 대상으로 246부의 설문을 회수하여 연구에 사용하였다. 연구 결과, 긴장기반갈등과 행동기반갈등은 직무소진에 정(+)의 관계를 보였고, 경력몰입은 직무소진에 부(-)적으로 유의한 관계를 보였다. 경력몰입의 조절효과를 검증한 결과, 긴장기반갈등이 직무소진에 미치는 부정적인 영향은 경력몰입이 높은 미용사보다 낮은 미용사에게 더 취약한 것으로 나타났다. 이로써 미용사가 일과 가정영역에서 균형을 형성할 수 있도록 지원하고 경력몰입에 집중할 수 있도록 지원방안을 찾아야 한다.

다국어 초록 (Multilingual Abstract)

This study aims to investigate the moderating role of career commitment on the negative influence of work-family conflict on workplace burnout. To this end, unlike previous studies done at a single dimension of work-family conflict, this study was conducted in multi-dimensions (time-based conflict, strain-based conflict, behavior-based conflict), and 246 sample surveys from beauticians were collected and used for analysis. Results demonstrated that strain-based and behavior-based conflict were positively related to workplace burnout, and career commitment was negatively related to workplace burnout. And the negative effect of strain-based conflict on workplace burnout was found to be more vulnerable to beauticians with low career commitment than the ones with high career commitment. As a result, it is required for managers or practitioners to find ways to support beauticians to maintain the balance between work and family and to focus more on their career commitment.

참고문헌 (Reference)

1 김광희, "헤어미용사에 대한 사회적 인식 비교" 국제문화기술진흥원 6 (6): 177-182, 2020

2 구진경, "코로나19가 서비스업에 미치는영향과 대응방안" 산업연구원 2020

3 최병권, "직장가정갈등이 직무소진에 미치는 영향: 경력몰입 및 성실성의 조절효과를 중심으로" 한국인사조직학회 25 (25): 53-80, 2017

4 채서일, "사회과학조사방법론" 학현사 1997

5 윤혜미, "보육교사의 직무스트레스, 경력몰입, 소진과 이직의도 간 관계" 한국아동복지학회 (43) : 157-184, 2013

6 이철우, "보건계열 전문직 재직자들의 개인-환경적합성이 경력몰입에 미치는 영향 : 직무만족, 조직몰입의 매개효과를 중심으로" 한국산업경제학회 25 (25): 2549-2573, 2012

7 통계청, "미용산업 통계"

8 조해인, "미용사의 일과 삶의 균형이 삶의 질에 미치는 영향" 한국미용학회 25 (25): 426-435, 2019

9 권현숙, "미용사의 근골격계 질환에 대한 지식과예방행위 수준" 한국보건교육건강증진학회 22 (22): 245-256, 2005

10 이순묵, "공변량구조분석" 성원사 1990

11 Ernst Kossek, E., "WorkFamily Conflict, Policies, and the JobLife Satisfaction Relationship : A Review and Directions for OrganizationalBehaviorHuman Resources Research" 83 (83): 139-148, 1998

12 Kinnunen, U., "WorkFamily Conflict and Its Relations to Well-Being : The Role of Personality as a ModeratingFactor" 35 (35): 1669-1683, 2003

13 Halliday-Bell, J. A., "Work as a Hairdresserand Cosmetologist and Adverse Pregnancy Outcomes" 59 (59): 180-184, 2009

14 Matthews, R. A., "Work Hours andWorkFamily Conflict : The Double-Edged Sword of Involvement in Work andFamily" 28 (28): 234-247, 2012

15 Blau, G. J., "The Measurement and Prediction of Career Commitment" 58 (58): 277-288, 1985

16 Greenhaus, J. H., "Sources of Conflict between Work andFamily Roles" 10 (10): 76-88, 1985

17 Boles, J. S., "Role Stress, Work-FamilyConflict and Emotional Exhaustion : Inter-Relationaships and Effects on SomeWork-Related Consequences" 17 (17): 17-28, 1997

18 Greenhaus, J. H., "Relations of Work Identity, Family Identity, Situational Demands, and Sex with Employee Work Hours" 80 (80): 27-37, 2012

19 Chatterjee, S., "Regression Analysis by Example" Wiley 1977

20 Gimlin, D., "Pamela’s Place : Power and Negotiation in the Hair Salon" 10 (10): 505-526, 1996

21 Aiken, L. S., "Multiple Regression: Testing and InterpretingInteractions" Sage 1991

22 Maslach, C., "Maslach Burnout Inventory" Consulting Psychologists Press 1981

23 Jöreskog, K. G., "Lisrel 8 : Structural Equation Modeling withthe Simplis Command Language" Scientific Software International, Inc 1993

24 Dierdorff, E. C., "It’s the Nature of the Work : ExaminingBehavior-Based Sources of Work-Family Conflict across Occupations" 93 (93): 883-, 2008

25 Purvannova, R. K., "Gender Differences in Burnout : AMeta-Analysis" 77 : 168-185, 2010

26 Muliaik, S. A., "Evaluation of Goodness-of-Fit Indices for Structural EquationModeling" 105 (105): 430-445, 1989

27 Rothbard, N. P., "Enriching or Depleting? The Dynamics of Engagement inWork and Family Roles" 46 : 655-684, 2001

28 Brewer, E. W., "Employee Burnout : A Meta-Analysis of theRelationship between Age or Years of Experience" 3 (3): 102-123, 2004

29 Carlson, D. S., "Construction and InitialValidation of a Multidimensional Measure of WorkFamily Conflict" 56 (56): 249-276, 2000

30 Podsakoff, P. M., "Common Method Biases in Behavioral Research : A Critical Review of theLiterature and Recommended Remedies" 88 (88): 879-903, 2003

31 Ellemers, N., "Career-Oriented VersusTeam-Oriented Commitment and Behavior at Work" 83 (83): 717-730, 1998

32 Shirom, A., "Burnout andHealth Review : Current Knowledge and Future Research Directions" 20 (20): 269-308, 2005

33 Stevens, J., "Applied Multivariate Statistics for the Social Sciences" Lawrence Erlbaum Associates 2002

34 Michel, J. S., "Antecedents of WorkFamily Conflict : A Meta-Analytic Review" 32 (32): 689-725, 2010

35 Amstad, F. T., "AMeta-Analysis of Work-Family Conflict and Various Outcomes with a SpecialEmphasis on Cross-Domain Versus Matching-Domain Relations" 16 (16): 151-169, 2011

36 Lee, R. T., "A Meta-Analytic Examination of the Correlatesof the Three Dimensions of Job Burnout" 81 (81): 123-133, 1996