1 신용백, "한국제조기업 생산관리상의 생산성 저해요인과 그 향상기법 적용현황 및 적용체계 모형 설정연구" 한국기업경영학회 12 (12): 43-59, 2005
2 이상석, "은행서비스에서의 서비스품질, 고객만족도 및 교차구매의도 간의 관계연구: 한․중 은행 간 비교" 한국기업경영학회 19 (19): 83-106, 2012
3 조철호, "웹서비스품질이 사용자만족, 재이용의도, 구전의도에 미치는 영향: 중소병원 홈페이지의 신뢰와 몰입의 조절효과" 대한경영학회 23 (23): 1481-1500, 2010
4 박유식, "내부․외부시장지향성이 서비스품질 및 내부․외부고객만족에 미치는 영향" 한국기업경영학회 19 (19): 305-330, 2012
5 장대성, "경영교육 서비스품질에 관한 지방 국립대와 지방 사립대의 비교 연구" 대한경영학회 22 (22): 1703-1727, 2009
6 Brown, A, "What factors stimulate SME's in their progress to TQM?" 1997
7 Lee, C. H., "Web personalization expert with combining collaborative filtering and association rule mining technique" 21 (21): 131-137, 2001
8 Yan, Z, "Validating the coping scale for Chinese athletes using multidimensional rasch analysis" 13 (13): 271-279, 2012
9 Lee, S. J, "Using data envelopment analysis and decision trees for efficiency analysis and recommendation of B2C controls" 49 : 486-497, 2010
10 Che, L., "The application of multidimensional data analysis in the EIA database of electric industry" 10 : 1210-1215, 2011
1 신용백, "한국제조기업 생산관리상의 생산성 저해요인과 그 향상기법 적용현황 및 적용체계 모형 설정연구" 한국기업경영학회 12 (12): 43-59, 2005
2 이상석, "은행서비스에서의 서비스품질, 고객만족도 및 교차구매의도 간의 관계연구: 한․중 은행 간 비교" 한국기업경영학회 19 (19): 83-106, 2012
3 조철호, "웹서비스품질이 사용자만족, 재이용의도, 구전의도에 미치는 영향: 중소병원 홈페이지의 신뢰와 몰입의 조절효과" 대한경영학회 23 (23): 1481-1500, 2010
4 박유식, "내부․외부시장지향성이 서비스품질 및 내부․외부고객만족에 미치는 영향" 한국기업경영학회 19 (19): 305-330, 2012
5 장대성, "경영교육 서비스품질에 관한 지방 국립대와 지방 사립대의 비교 연구" 대한경영학회 22 (22): 1703-1727, 2009
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8 Yan, Z, "Validating the coping scale for Chinese athletes using multidimensional rasch analysis" 13 (13): 271-279, 2012
9 Lee, S. J, "Using data envelopment analysis and decision trees for efficiency analysis and recommendation of B2C controls" 49 : 486-497, 2010
10 Che, L., "The application of multidimensional data analysis in the EIA database of electric industry" 10 : 1210-1215, 2011
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