With the emergence and development of the online environment, the method of using video content is also changing, and accordingly, the online video content market is growing rapidly. Behind this growth, various consumer problems or damages occur, and ...
With the emergence and development of the online environment, the method of using video content is also changing, and accordingly, the online video content market is growing rapidly. Behind this growth, various consumer problems or damages occur, and the core of them is related to the cancellation of the online video content usage contract. The Door-to-Door Sales Act and the Electronic Commerce Act apply to the online video content usage contract, and the consumer can withdraw the offer within 7 days from the date the video content is available under the contract. Additionally, the consumer can terminate it at any time during the period of use. Although the terms and conditions of the six online video content providers grant consumers the right to terminate and withdraw their offers, they differ from those stipulated in the Door-to-Door Sales Act and the Electronic Commerce Act. Of course, just because it is different from the Door-to-Door Sales Act does not mean that it is illegal in itself. However, most of the contents are invalid because they violate mandatory regulations as well as illegal. Therefore, online video content providers need to correct unfair terms and conditions as soon as possible. In addition, in order to faithfully protect consumer rights and interests in the online video content market, the contents of the Door-to-Door Sales Act and the Electronic Commerce Act should be revised as soon as possible. In particular, the problem of the definition regulation is a major obstacle in regulating the online video content use contract, so prompt revision is needed.