기업 내 커뮤니케이션 형태가 업무성과에 미치는 영향에 관한 연구 = A Study on the Impact of Corporate Communication on Work Performance

다국어 초록 (Multilingual Abstract)

The purpose of this study was to identify the relationship between complexity, tacit knowledge, know-how, perception, and perception on business performance, and to suggest management implications for corporate performance and organizational executives. Therefore, the implications of this study are as follows. First, corporate representatives and staff in charge of organization should be able to access various information and contents through various routes about the work of members of the organization, and should make efforts to freely communicate among members. Second, corporate representatives and organizational practitioners should consider using the traditional methods of communication within their work, but allowing more informed and inmates to do more off-the-job activities that can increase intimacy with each other. Third, corporate representatives and organizational practitioners should provide a situation in which they can acquire work knowledge in a variety of ways, but must devise communication methods to increase information sharing and information value among members. Fourth, corporate representatives and organizational practitioners should endeavor to provide employees with educational support, family invitation events, awards and bonuses, and compliments that will make them more interested in their work. Lastly, corporate representatives and organizational practitioners are encouraged to maintain effective communication, employee pride, etc., so that the concentration of work, achievement, quality and productivity of work, and high professionalism can be maintained. You will have to work hard.

참고문헌 (Reference)

1 정현숙, "한국인과 미국인의 언어사용차이: 다문화 조직의 커뮤니케이션 사례 연구에 나타난 문제점을 중심으로" 한국사회언어학회 10 (10): 275-294, 2002

2 권정민, "복잡성 이론(Complexity Theory)과 특수교육" 특수교육연구소 8 (8): 279-293, 2009

3 Gell-Mann, M., "What is Complexity?" 1 (1): 16-19, 1995

4 Castaneda, J. A., "Web Acceptance Model : Moderating Effects of User Experience" 44 (44): 384-396, 2007

5 Polanyi, M., "The Tacit Dimension" University of Chicago Press 2009

6 Price, J. L., "The Study of Organizational Effectiveness" 13 (13): 3-15, 2008

7 Yun, H.K., "The Research on Development & Effect of Indicator for Measuring Work-Knowhow" University of Seoul 2012

8 Nicholson, N., "The Moral Order of the Organization : Directions for Theory and Research" 2 (2): 339-344, 1995

9 Park, H.S, "The Influence of Financial Planner's Self-Leadership on the Job performance and Job satisfaction" Ewha Womans University 2011

10 Andy, C., "The Extended Mind" 58 (58): 7-19, 1998

11 Choi, G. J., "The Effects of Performance-based HRM System on the Workers’ Creativity and Routine Job Performance" Dong-A University 2013

12 Chung, D. Y., "The Effect of Super-Leadership & Self-Leadership with LMX on Group Performance : Based on a nonprofit organization" 2 : 29-50, 2009

13 Charles, J., "The Architecture of Jumping Universe" Great Britain 1997

14 Nunnally, J. C., "Psychometric Theory" Mcgraw-Hill 1967

15 Igbaria, M., "Personal Computing Acceptance Factors in Small Firms : A Structural Equation Model" 21 (21): 279-305, 1997

16 Davis, F. D., "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology" 13 (13): 319-340, 1989

17 Katz, D., "Organizations and the System Concept" 1 : 14-29, 1978

18 Szilagyi, A. D., "Organizational Behavior and Performance" Scott, Foresman and Company 1990

19 Bagozzi, R. P., "On the Evaluation of Structural Equation Models" 16 (16): 74-94, 1998

20 "Naver Korean Dictionary" 2018

21 "Merriam-Webster’s Collegiate Dictionary" Merriam-Webster Inc 2004

22 Williams, L. J., "Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors" 17 (17): 601-617, 1991

23 Sternberg, R. J., "Implicit Theories of Intelligence, Creativity, and Wisdom" 49 (49): 607-627, 1985

24 Dweck, C. S., "Implicit Theories and Their Role in Judgments and Reactions : A World from Two Perspectives" 6 (6): 267-285, 1995

25 Campbell, J.P., "Handbook of Industrial and Organizational Psychology" Consulting Psychologists Press 1990

26 Barney, J.B, "Firm Resources and Sustained Competitive Advantage" 17 (17): 99-120, 1991

27 Challagalla, G. N., "Dimension and Type of Supervisory Control : Effects on Salesperson Performance and Satisfaction" 60 (60): 89-105, 1996

28 Hong, D.P., "Diffusion of Knowledge within a Global Company : Focusing on Innovation Know-how Transfer to Subsidiaries" Yonsei University 2003

29 Rogers, E.M., "Diffusion of Innovations" Free Press 1995

30 Yoshinaga, Y, "Complex System" Korea Economic Daily 1997

31 Hong S. N., "Business Communication" Hanol Publisher 2001

32 Singh, J., "Boundary Role Ambiguity in Marketing Oriented Positions : A Multidimensional, Multifaceted Operationalization," 28 (28): 328-338, 1991

33 Jung, M. U., "Architectural Design and Human Behavior Psychology" Kimoondang 2004

34 Park, S.J., "A Study on the Leisure Life and Job Products by 5 Day Work Week System : Focused on Civil Servants in Gyeryong and Nonsan City," Konyang University 2007

35 Kim, H.I, "A Study on the Conflict and Alleviating Measures between the Medical Department and the Inspection Department of a Hospital" Kyung Hee University 1999

36 Kim, J.H., "A Study on the Cognition to the Ideological Space Effected by Window in Architectural Space" Namseoul University 2006