청소년상담복지센터 상담자 직무스트레스 관리를 위한 프로그램 개발 및 효과: 마음챙김, NLP, 싱잉볼 융합을 기반으로 = Development and Effectiveness of a Program for Managing Job Stress of Counselors in Youth Counseling and Welfare Centers: Based on the convergence of Mindfulness, NLP, Singing bowls

다국어 초록 (Multilingual Abstract)

This study aimed to develop and evaluate a job stress management program tailored for counselors working at Youth Counseling and Welfare Centers. The program was designed based on an integrative approach incorporating mindfulness, NLP and singing bowls. Development followed a systematic four-stage process: program planning, composition, pilot testing, and finalization. The structure of the program was informed by a needs assessment and a review of relevant literature. Expert reviews were conducted to validate the pilot version, and feedback from pilot participants was used to finalize the program. To examine the program's effectiveness, a quasi-experimental design was employed. Counselors from Centers located in Regions U and B were assigned to either an experimental group (n=10), which received the intervention over a single weekday, a no-treatment control group (n=10). The finalized program consisted of four 90-minute sessions. Pre-test, post-test, and follow-up assessments were administered to evaluate outcomes. To analyze the effects of the program, descriptive statistics were calculated, and an analysis of covariance (ANCOVA) was conducted using the pre-test scores as covariates to compare post-test and follow-up outcomes between groups. As a result, it was found that statistically significant reductions in job stress and burnout, along with significant improvements in psychological well-being among counselors in the experimental group. Based on these results, implications, limitations of this study and directions for future research were discussed.