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2 가상준, "한국 공공분쟁의 현황 및 특징: 1990-2007" 한국정치학회 43 (43): 51-87, 2009
3 하혜영, "한국 공공갈등의 발생과 해결: 1995∼2006년까지 갈등사례를 중심으로" 한국정책학회 16 (16): 329-356, 2007
4 정정화, "조정을 통한 공공갈등해결의 영향요인:한탄강댐과 국립서울병원 사례 비교분석" 서울행정학회 23 (23): 1-24, 2012
5 김광구, "조정기제를 이용한 갈등해소 - 국립서울병원 사례를 중심으로 -" 한국지방자치학회 23 (23): 93-117, 2011
6 김재근, "정책갈등의 제3자 갈등조정 효과: ‘한탄강댐갈등조정소위원회’ 기능을 중심으로" 분쟁해결연구센터 7 (7): 5-40, 2009
7 김영욱, "언론-소스 간 갈등 해소와 ‘조정’ 기능 강화 장치로서 언론중재제도 연구" 한국언론학회 54 (54): 182-204, 2010
8 이공희, "분쟁조정의 효과성 결정요인에 관한 연구" 분쟁해결연구센터 11 (11): 5-37, 2013
9 김진경, "동탄2 신도시 제척지역의 주민과 시행사의 이해갈등조정에 관한 사례연구 : 화성시 동탄면 성원아파트를 대상으로" 한국지역개발학회 22 (22): 87-108, 2010
10 김도희, "공공정책갈등의 제3자 중재개입의 역할과 한계: 울주군청사 이전갈등사례를 중심으로" 한국지방정부학회 17 (17): 31-54, 2013
11 신은종, "공공분쟁에서의 조정의 효과성에 관한 연구 : 갈등수준, 분쟁성격, 제3자 개입의 조절효과를중심으로" 한국행정연구원 19 (19): 181-203, 2010
12 정정화, "공공갈등해결을 위한 ADR의 활성화 방안 - 미국, 일본, 한국의 조정제도 비교분석 -" 한국자치행정학회 26 (26): 1-22, 2012
13 이용훈, "공공갈등의 원인과 해결과정에 관한 연구: 4대강사업 갈등사례를 중심으로" 한국공공관리학회 27 (27): 1-16, 2013
14 임동진, "공공갈등관리의 실태 및 갈등해결 요인분석" 한국행정학회 45 (45): 291-318, 2011
15 박주민, "공공갈등 예방과 해결을 위한 새로운 입법적 모색" 민주주의법학연구회 (54) : 275-316, 2014
16 임유진, "갈등 해소에 있어 커뮤니케이션 요소의 역할에 관한 연구: 갈등 유형, 제3자 역할, 사과가 신뢰와 협력의지에 미치는 영향" 한국언론학회 54 (54): 229-260, 2010
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