Contract management : core business competence

목차 (Table of Contents)

• CONTENTS
• Foreword = ix
• Introduction = 1
• 01 Contract management as a value driver = 6
• Setting the scene = 6
• Understanding value in the commercial context = 8
• What are the benefits of good contract management? = 10
• Endnote = 11
• 02 What is the task? = 12
• What do we (universally) want from our contracts? = 12
• The contract management team = 15
• Understanding contract materiality = 17
• Completion of the BCMR form = 19
• Materiality = 25
• Endnotes = 26
• 03 Role and importance of effective contract management = 27
• Effective counterparty performance management = 27
• Upside opportunities versus downside risks = 30
• Six foundation stones = 32
• Market making = 33
• Stakeholder management = 34
• 04 Contract administration = 37
• An eye for detail = 37
• What has to be administered? = 40
• Contract management plan - yes or no? = 42
• When should the contract management plan be developed? = 43
• What should be included in the contract management plan? = 44
• Who develops the contract management plan? = 45
• Contract administration tasks = 46
• Managing the money = 49
• 05 Commercial strategy = 51
• Back to basics = 51
• Project strategy = 54
• Laying foundations = 56
• Gestation and birth = 59
• 06 Contract design = 61
• Back to basics = 61
• NEC3 contract system = 63
• Old-fashioned lawyers = 66
• Endnote = 67
• 07 Mobilization = 68
• Getting started = 68
• Mr or Ms 2 per cent = 70
• We're underway! = 71
• Monitoring performance - what do we monitor? = 74
• Contract correspondence = 79
• Notices of poor performance and variations = 80
• Endnotes = 82
• 08 When things go wrong = 84
• Why contracts need to be managed = 84
• Sammons' Five Forces! = 87
• Remedies = 90
• When delinquency becomes a claim = 93
• Pulling the levers! = 97
• Up the escalator! = 99
• Endnotes = 101
• 09 Managing for success = 103
• Core style versus adaptive style = 103
• Details, details, details! = 108
• All good things come to an... = 114
• Endnote = 116
• Practical tools and checklists = 117
• 1 Preparing specification documents : an approach to support client-supplier contract negotiations = 119
• 2 Supply contract risks : an approach to support client-supplier contract negotiations = 127
• 3 Contract management plan = 144
• 4 Project Memo format = 150
• 5 Project Memo system - guidance notes = 151
• 6 Basic Contract Materiality Review = 153
• 7 Vendor Relationship and Contracts Manager - job description = 158
• 8 Vendor Manager - job description = 162
• 9 Outsourced services : exit management - planning guidelines = 165
• 10 Contract variation - letter = 186
• 11 Formal written notification of unsatisfactory contract performance = 188
• 12 Formal written notification of improved contract performance = 190
• 13 Formal written notification - repeat of poor contract performance = 191
• 14 Notices = 193
• 15 A Dozen things I wish they'd told me when I started = 197
• 16 Conditions of contract for purchase = 198
• 17 Master Services Agreement : Buy Research 2016 = 207
• 18 Miscellaneous terms = 235
• 19 Model form of Statement of Work = 248
• 20 Letter of comfort = 252
• 21 Letter of intent (limited liability commence) = 253
• 22 Inspection arrangements - clause = 255
• 23 Availability of information - clause = 257
• 24 Supply chain transparency - clause = 259
• Index = 261