관광호텔 종사원의 효율적 인사관리에 관한 연구 : 인사고과를 중심으로 = A Study on the effective management of human resources in the tourist hotels

다국어 초록 (Multilingual Abstract)

Human resources mamagement as a strategy for the competition is essencial the hotel industries in order to th survive in rapidly changing environment and to develop continously. Inother words, the management of enterprise provides the foundation th from human relationship, as the hospitality industry operates with human resources. The biggest issue in the hotel industry is to cultivate qualfield human resources.
Hotel management needs to obtain qualified human resources, and develop potentiality in order to improve human resources in the industry in general monitoring human resources in hotel has been focused on productivity it is changing th focus on relationship.
The purpose of this study is to seek an effective human resources management with the means of theoretical approach.
Consequently, the human resource management of the tourist hotels, which highly depend on the human service, should be used for the active development and application of the employee's ability such as upbringing of an individual and putting the right person at the right place, and so on. It is highly required of the fair, objective, trustworthy and independent human resource management. And, the expected results should be obtained not through the comparison of the employees' ranks and relative merits based on their past records of performance, but through the self-development of the employees.

목차 (Table of Contents)

• Ⅰ.서론
• 1.문제의 제기
• 2.연구의 목적
• 3.연구의 방법
• Ⅱ.이론적 연구
• 1.호텔인사관리의 개념
• 2.호텔인사고과제도 평가의 시스템화
• 3.호텔인사고과표의 구성
• 4.호텔인사고과요소과 고과항목
• Ⅲ.관광호텔의 인사관리제도의 문제점과 개선방안
• 1.문제점
• 2.개선방안
• Ⅳ.결론
• 참고문헌
• ABSTRACT