상사의 포괄적 리더십이 외식종사원의 직무자율성과 혁신행동에 미치는 영향에 관한 연구 = The Effects of Inclusive Leadership in Foodservice Industry upon Employees’ Job Autonomy and Innovative Behavior

다국어 초록 (Multilingual Abstract)

The purpose of this study was to examine the effect of inclusive leadership upon the employees’ job autonomy and innovative behavior. Based on total 343 samples obtained from the empirical research, this study reviewed reliability and fitness of research model and verified total 3 hypotheses using Amos program. As a result of empirical analysis, the supervisor’s inclusive leadership was indicated to have positive influence upon employees’ job autonomy. Also, employees’ job autonomy had positive influence upon innovative behavior. These findings have important implications for creating and facilitating an inclusive leadership environment in the foodservice industry. Limitations and future research directions are also discussed.

국문 초록 (Abstract)

본 연구에서는 외식 종사원을 대상으로 상사의 포괄적 리더십이 종사원의 직무자율성과 혁신행동에 미치는 영향을 검증하였다. 총 343명의 외식 종사원을 대상으로 설문조사를 실시하였으며, AMOS와 SPSS 프로그램을 통해 3개의 연구가설을 검증하였다. 연구결과, 상사의 포괄적 리더십은 종사원의 직무자율성에 정(+)의 영향을 주었으며, 인지된 직무자율성은 혁신행동에 정(+)의 영향을 주는 것으로 나타났다. 또한 상사의 포괄적 리더십은 외식 종사원의 혁신행동에 직접적인 영향을 주지 않았지만, 상사의 포괄적 리더십으로 인해 종사원은 직무에 대한 자율성을 인지하게 되고, 이를 통해 혁신행동이 증가되는 간접효과가 존재하는 것으로 밝혀졌다.

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