목표모호성과 정서적·규범적·지속적 몰입: 조직문화격차의 매개효과를 중심으로 = Goal Ambiguity and Organizational Commitment: Focusing on the Mediating Role of Organization Culture Gap

다국어 초록 (Multilingual Abstract)

Goal ambiguity, organizational culture gap, and organizational commitment(normative, affective, continuous) have received much attention by previous studies. However, few researchers explore the overall relationships among them and the mediating role of organizational culture gap have not been explored comprehensively at the individual level. This article reports the results of the relationship and the mediating role of organizational culture gap based on the survey come from 46 executive agencies. The results demonstrate that goal ambiguity and organizational culture gap have negative association with organizational commitment. In addition, organizational culture gap fully mediates the relationship between goal ambiguity and affective commitment, whereas it partially mediates the association between goal ambiguity and normative commitment as well as between goal ambiguity and continuous commitment. The theoretical and practical implications of these findings are throughly discussed.

참고문헌 (Reference)

1 주효진, "행정조직의 문화유형에 대한 실증적 분석: 조직문화평가도구(OCAI)의 적용" 서울행정학회 18 (18): 41-59, 2007

2 김호섭, "행정과 조직행태" 대영문화사 2011

3 정진우, "책임운영기관장의 리더십유형이 조직몰입도에 미치는 영향에 관한 연구" 한국행정연구소 47 (47): 95-120, 2009

4 주효진, "조직문화평가도구를 활용한 조직문화유형분석: 한국철도공사(KORAIL)를 대상으로" 한국행정연구원 18 (18): 3-23, 2009

5 도운섭, "조직문화와 조직효과성과의 관계에 대한 연구경향 분석 : 행정학 분야를 중심으로" 한국행정연구소 43 (43): 75-95, 2005

6 김대건, "조직문화 격차가 조직효과성에 미치는 영향: 직무만족·조직몰입의 매개효과" 한국공공관리학회 29 (29): 1-28, 2015

7 박원우, "이상-현실 간 문화차이 인식여부가 조직몰입, 직무만족, 이직의도에 미치는 영향" 17 : 1-21, 2006

8 조성은, "방송통신위원회의 조직 정체성 진단" 정부학연구소 14 (14): 7-41, 2008

9 전영한, "목표 모호성이 관료주의문화에 미치는 영향" 한국행정연구소 42 (42): 1-21, 2004

10 박원우, "레벨이슈(Level Issue)의 의미, 현상 및 해결방안" 한국인사조직학회 11 (11): 199-233, 2003

11 홍세희, "구조방정식 모형의 기본모형과 최신발전" 1-69, 2012

12 김서용, "공공조직에서 모호성이 조직효과성에 미치는 영향분석: 모호성의 유형별 효과와 공공봉사동기의 조절기능을 중심으로" 한국행정연구원 24 (24): 139-171, 2015

13 Jung, C. S., "Why Are Goals Important in the Public Sector? Exploring the Benefits of Goal Clarity for Reducing Turnover Intention" 24 (24): 209-234, 2014

14 Rainey, H. G., "Understanding and Managing Public Organizations" Jossey-Bass 2009

15 Park, S. M., "Toward the Trusted Public Organization Untangling the Leadership, Motivation, and Trust Relationship in US Federal Agencies" 42 (42): 562-590, 2012

16 Steers, R. M., "The Role of Task-Goal Attributes in Employee Performance" 81 (81): 434-452, 1974

17 Bergman, M. E., "The Relationship between Affective and Normative Commitment:Review and Research Agenda" 27 (27): 645-663, 2006

18 Babbie, E. R., "The Practice of Social Research" Wadsworth Publishing Company 2012

19 Latham, G. P., "The Motivational Benefits of Goal-Setting" 18 (18): 126-129, 2004

20 Baron, R. M., "The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations" 51 (51): 1173-, 1986

21 Vandenabeele, W., "The Mediating Effect of Job Satisfaction and Organizational Commitment on Self-Reported Performance: More Robust Evidence of the Psm—Performance Relationship" 75 (75): 1-34, 2009

22 Mowday, R. T., "The Measurement of Organizational Commitment" 14 (14): 224-247, 1979

23 Allen, N. J., "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization" 63 (63): 1-18, 1990

24 Ko, J., "The Impacts of Employee Benefits, Procedural Justice, and Managerial Trustworthiness on Work Attitudes: Integrated Understanding Based on Social Exchange Theory" 74 (74): 176-187, 2014

25 Hatch, M. J., "The Dynamics of Organizational Culture" 18 (18): 657-693, 1993

26 Stazyk, E. C., "The Benefits of Bureaucracy: Public Managers’ Perceptions of Political Support, Goal Ambiguity, and Organizational Effectiveness" 21 (21): 645-672, 2011

27 Kim, S., "Testing the Structure of Public Service Motivation in Korea: A Research Note" 19 (19): 839-851, 2009

28 Podsakoff, P. M., "Self-Reports in Organizational Research: Problems and Prospects" 12 (12): 531-544, 1986

29 Wright, B. E., "Public Service Motivation and the Assumption of Person—Organization Fit Testing the Mediating Effect of Value Congruence" 40 (40): 502-521, 2008

30 Edwards, J. R., "Problems with the Use of Profile Similarity Indices in the Study of Congruence in Organizational Research" 46 (46): 641-665, 1993

31 Kristof, A. L., "Person-Organizationl Fit: An Integrative Review of its Conceptualizations, Measurement, and Implications" 49 : 1-49, 1996

32 Meyer, J. P., "Person-Organizational (Culture) Fit and Employee Commitment Under Conditions of Organizational Change: A Longitudinal Study" 76 : 458-473, 2010

33 Steijn, B., "Person-Environment Fit and Public Service Motivation" 11 (11): 13-27, 2008

34 Moynihan, D. P., "Performance Regimes Amidst Governance Complexity" 21 (21): I141-I155, 2011

35 Kwantes, C. T., "Perceptions of Organizational Culture, Leadership Effectiveness and Personal Effectiveness Across Six Countries" 13 (13): 204-230, 2007

36 O’Reilly, C. A., "People and Organizational Culture:A Profile Comparison Approach to Assessing Person-Organization Fit" 34 (34): 487-516, 1991

37 Jung, C. S., "Organizational Goal Ambiguity and Job Satisfaction in the Public Sector" 24 (24): 955-981, 2013

38 Schein, E. H., "Organizational Culture and Leadership" Jossey-Bass 2010

39 Harris, S. G., "Organizational Culture and Individual Sensemaking: A Schema-Based Perspective" 5 (5): 309-321, 1994

40 Piotrowski, S. J., "Nonmission–Based Values in Results–Oriented Public Management: The Case of Freedom of Information" 62 (62): 643-657, 2003

41 Dunleavy, P., "New Public Management Is Dead—Long Live Digital-era Governance" 16 (16): 467-494, 2006

42 Kozlowski, S. W., "Multilevel Theory, Research and Methods in Organizations:Foundations, Extensions, and New Directions" Jossey-Bass 3-90, 2000

43 Elsbach, K. D., "Members’ Responses to Organizational Identity Threats: Encountering and Countering the Business Week Rankings" 442-476, 1996

44 Hatch, M. J., "Material and Meaning in the Dynamics of Organizational Culture and Identity With Implications for the Leadership of Organizational Change. The Handbook of Organizational Culture and Climate"

45 Kilmann, R. H., "Managing Beyond the Quick Fix: A Completely Integrated Program for Creating and Maintaining Organizational Success" Jossey-Bass 1989

46 Rousseau, D. M., "Issues of Level in Organizational Research: Multi-Level and Cross-Level Perspectives" 7 (7): 1-37, 1985

47 Hofstede, G., "Individual Perceptions of Organizational Cultures: A Methodological Treatise on Levels of Analysis" 14 (14): 483-503, 1993

48 Yang, K., "How Do Perceived Political Environment and Administrative Reform Affect Employee Commitment?" 19 (19): 335-360, 2009

49 Goodsell, C. T., "Handbook of Public Administration" Jossey-Bass 575-601, 1989

50 Ostroff, C., "Handbook of Psychology" Wiley 565-593, 2003

51 Locke, E. A., "Guest Editor’s Introduction: Goal-Setting Theory and its Applications to the World of Business" 18 (18): 124-125, 2004

52 Jung, C. S., "Goal Management, Management Reform, and Affective Organizational Commitment in the Public Sector" 17 (17): 463-492, 2014

53 Chun, Y. H., "Goal Ambiguity in US Federal Agencies" 15 (15): 1-30, 2005

54 Chun, Y. H., "Goal Ambiguity and Organizational Performance in US Federal Agencies" 15 (15): 529-557, 2005

55 Kilmann, R. H., "Gaining Control of the Corporate Culture" Jossey-Bass 1985

56 Moynihan, D. P., "Finding Workable Levers over Work Motivation Comparing Job Satisfaction, Job Involvement, and Organizational Commitment" 39 (39): 803-832, 2007

57 Zhang, M., "Examining the Relationship between Organizational Culture and Performance: The Perspectives of Consistency and Balance" 2 (2): 256-276, 2008

58 Luthans, F., "Emerging Positive Organizational Behavior" 33 (33): 321-349, 2007

59 Kim, S., "Does Person-Organization Fit Matter in the Public–Sector? Testing the Mediating Effect of Person-Organization Fit in the Relationship between Public Service Motivation and Work Attitudes" 72 (72): 830-840, 2012

60 Cameron, K. S., "Diagnosing and Changing Organizational Culture:Based on the Competing Values Framework" Jossey-Bass 2011

61 Elston, T., "Developments in UK Executive Agencies: Re-Examining the ‘Disaggregation–Reaggregation’ Thesis" 28 (28): 66-89, 2013

62 O’Reilly, C. A., "Culture As Social Control: Corporations, Cults, and Commitment" 18 : 157-200, 1996

63 Meyer, J. P., "Commitment in the Workplace: Theory, Research and Application" Sage 1997

64 Wilson, J. Q., "Bureaucracy" Basic Books 1989

65 Locke, E. A., "Building A Practically Useful Theory of Goal Setting and Task Motivation: A 35-Year Odyssey" 57 (57): 705-, 2002

66 Park, S. M., "Antecedents, Mediators, and Consequences of Affective, Normative, and Continuance Commitment Empirical Tests of Commitment Effects in Federal Agencies" 27 (27): 197-226, 2007

67 Moynihan, D. P., "Ambiguity in Policy Lessons: The Agencification Experience" 84 (84): 1029-1050, 2006

68 Meyer, J. P., "A Three-Component Conceptualization of Organizational Commitment" 1 (1): 61-89, 1991