This paper examines the effect of official mentoring function on hotel employees` career commitment and team commitment and the probable existence of moderating effect by personality type. We find that career commitment and team commitment are signifi...
This paper examines the effect of official mentoring function on hotel employees` career commitment and team commitment and the probable existence of moderating effect by personality type. We find that career commitment and team commitment are significantly higher for hotel employees with more perceived mentoring function. This result indicates that official mentoring system is a key determinant of career commitment and team commitment. And we find that there exists a significant difference of mentoring function`s influence on career commitment and team commitment by hotel employee`s personality type. This result implies that if the hotel company wants to gain organizational efficiency through the increase of career and team commitment, then personality type of hotel employee must be considered when implementing and operating mentoring system. Taken as a whole, we find that official mentoring system does play a leading role as an effective strategic tool which contributes to the increase of hotel employees` positive job attitude.