HR과 IT기술: 진화와 미래전망 = HR and IT Technology: Past, Present, and Future

다국어 초록 (Multilingual Abstract)

Since the late 1990s, as the Internet and information and communication technology expanded quickly, efforts to apply ICT to HR work have persisted, and many firms are implementing HRIS or e-HRM. Additionally, in the context of the COVID-19 pandemic, the use of information and communication technology for organizational and human resource management, including telecommuting and virtual teams, has grown widespread. Despite its expanded practical application, HR technology has not been much studied. By synthesizing 121 research documents extracted from the systematic literature review method, this paper recognized the issues and trends that were important in HR Tech research, and reviewed external factors in the organization that influence HR Tech’s introduction and the results of HR tech introduction. This study also examined the outcomes of the adop- tion of HR technology. The literature review revealed that the CEO’s function is crucial in introducing HR Tech.
HR operations now operate more effectively and provide higher-quality services thanks to the adoption and application of HR tech. It was discovered that the strategic function of HR had improved, which eventually had raised the organization’s capacity for innovation. Future problems and study areas involving HR technology were mentioned.

국문 초록 (Abstract)

인터넷과 정보통신 기술이 비약적으로 발전한 1990년 후반 이후, HR 업무에 정보통신 기술을 접목하려는 시도는 지속되어져 왔고, 많은 조직에서 HRIS나 e-HRM를 도입하고 있다. 또한 코로나 팬데믹 상황에서 재택근무, 가상팀 등 정보통신기술을 활용한 인력과 조직관리가 보편화 되었다. 이렇듯 실무 영역에서의 높은 활용도에도 불구하고 HR테크를 주제로 진행된 연구는 그리 많지 않다. 본 논문은 체계적 문헌고찰 방법론을 활용하여 추출된121개의 해외연구문헌들의 내용을 종합하여 HR테크 연구에서 중요하게 다루어진 이슈 및 동향을 인식하였고, HR테크의 도입에 영향을 미치는 조직 내 외부의 요인들과 HR테크 도입에 따른 결과를 고찰하였다. 문헌연구 결과, HR테크를 도입하는데 있어 최고경영자의 역할이 중요하다는 점을 발견하였고, HR테크의 도입으로 인해 HR 기능의 운영효율성과 서비스의 질이 높아졌으며, HR 아웃소싱이 활성화 되는 한편, HR의 전략적 기능이 강화되고 궁극적으로 조직의 혁신역량이 높아지는 효과를 거두었음을 알 수 있었다. HR테크와 관련한 앞으로의 이슈와연구주제에 대해 논의하였다.

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