인적특성변수 및 상사부하 교환관계(LMX)와 조직구성원 태도와의 관계에서 심리적 계약 위반의 매개효과 = The Mediating Effect of the Psychological Contract Breach in the Relations between Personal Traits Variables and the Leader Member Exchange and the Employee Attitude

국문 초록 (Abstract)

  본 연구는 인적특성변수인 긍정적 성향, 부정적 성향, 공정민감성 및 사회적 교환관계를 바탕으로 하는 상사부하 교환관계(LMX)와 심리적 계약 위반과의 관계를 검증하였고, 심리적 계약 위반은 조직구성원의 태도변수인 이직의도와 조직시민행동에 어떤 관계가 있는가도 검증하였다. 그리고 이들 선행변수와 결과변수인 조직구성원의 이직의도와 조직시민행동 간의 관계에서 심리적 계약 위반의 매개효과를 공분산구조분석을 통해 검증하였다. 본 연구 결과에 의하면 긍정적 성향은 심리적 계약 위반과 유의한 부의 관계, 공정민감성은 심리적 계약 위반과 유의한 정의 관계를 보여주었다. 그러나 부정적 성향은 심리적 계약 위반과 직접적인 관계는 없었다. 상사부하 교환관계가 좋을수록 심리적 계약 위반과는 부의 관계를 보여 주었다. 그리고 긍정적 성향, 공정민감성 및 상사부하 교환관계와 구성원의 태도변수인 이직의도와 조직시민행동과의 관계에서 심리적 계약 위반은 모두 매개효과를 보여 주었다. 특히 공정민감성은 심리적 계약 위반을 통해서만 이직의도에 영향을 주는 완전매개효과를 보여 주었다.

다국어 초록 (Multilingual Abstract)

  This study examines the relationship between personal traits (positive affectivity, negative affectivity and equity sensitivity) and the leader-member exchange(LMX), which is based on the social exchange theory, and the psychological contract breach. It is also investigated what effects the psychological contract breach has on the member attitude variables such as the intent to leave and the organizational citizenship behavior(OCB). The mediating effect of the psychological contract breach is tested by the covariance structure analysis in the relations between the antecedent variables of the positive and the negative affectivity and the equity sensitivity and the outcome variables of employees" intention to quit and the OCB.<BR>  The results show that the positive affectivity bears a significantly negative relation to the psychological contract breach, while the equity sensitivity has a significantly positive relation to it. The negative affectivity is, however, not directly related to the psychological contract breach. In addition, high quality in the LMX is in a negative relation to the psychological contract breach. The psychological contract breach has been found to have a mediating effect in the relations between the positive affectivity, the equity sensitivity and the LMX and the member attitude variables such as the intent to leave and the OCB. Particularly, in the relation between the equity sensitivity and employees" intent to leave, the psychological contract breach has a full mediating effect.

목차 (Table of Contents)

• 요약
  1. 서론
  2. 이론적 배경과 가설의 설정
  3. 연구방법
  4. 분석결과
  5. 결론
  참고문헌
  Summary
  

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