치안서비스의 규범적 성과측정 가능성에 대한 소고 = A Study on the probability of Normative Performance Measurement in Policing

다국어 초록 (Multilingual Abstract)

The central theme of this article is that current police performance measures are largely inadequate for capturing many dimensions of policing. Over the past years adopting business measurement model such as BSC (Balanced Scorecard) in policing is a main concern. As a result managerial, technical approach are focused. But to develop a standard for assessing the performance of an policing as “good” or “bad”, “improving” or “deteriorating” is to make a normative claim rather than managerial, technical claim.
In this paper, i present a ‘Moore & Braga's normative framework’ that argues for a way to value the performance of police agencies. That framework is to make a distinction between the “practical” values pursued by the police on one hand, and the “principled” values pursued by the police on the other. And then the framework is to distinguish between the social position of a “citizen” on one hand and a “client” on the other. Based on these distinctions. It presents “valuable dimensions of police performance”.
Drawing upon ideas from ‘Moore & Braga’s normative framework’, it is proposed that a more normative approach to police performance offers the potential for the development of more meaningful forms of evaluation.

목차 (Table of Contents)

• Ⅰ . 서설
• Ⅱ . 선행연구 검토
• Ⅲ . 분석틀 및 방법론
• Ⅳ . 규범적 성과측정 가능성 분석
• Ⅴ . 결론