국내 거주 외국인 근로자 공중과 법무부 간 공중관계성이 이민 만족도 및 한국사회 신뢰도에 미치는 영향 사회통합프로그램 참여자 중심으로 = The Effect of the Public Relationships Between the Foreign Workers Residing in Korea and Ministry of Justice on Level of Satisfaction and Trust Toward the Korean Society Participants of the Social Integration Programs

다국어 초록 (Multilingual Abstract)

This study examines ways in which social integration programs of the Ministry of Justice Relationship that foreign workers residing in Korea mainly participants effect their satisfaction and trust toward the Korean society. Specifically, the current study examines foreign workers who participate in the Ministry of Justice`s Multicultural programs and measured their Organization-Public Relationship level; their level of satisfaction and trust toward the Korean society; and their perception toward the Multicultural program and agencies that operate those programs; then the relationship between these variables were measured and analyzed. The current study conducted survey method to test the hypotheses. Total of 204 foreign workers participated in the survey; all of the participants were registered to the Ministry of Justice`s Social Integration Program. To gather more comprehensive data that also has depth, 2-4 person focus groups were conducted. Thus the study used both qualitative and quantitative research methods. In addition, focus group was conducted to explore the participants` embedded feeling to the program and Korea. Overall findings show that participants hold positive attitudes toward the program instructors and agency directors. More specifically, positive relationship with the instructor during the class led to positive perception on Koreans in general, hence, their satisfaction toward living in Korea increased. The study suggests that both the government and the foreign workers need to work toward maintaining and further developing positive relationships with one another that is based on trust. Moreover, as the foreign workers` Organization-Public Relationship effects their satisfaction and trust level toward the Korean society, the government needs to be more attentive to the needs of the immigrants, accept their cultural identities, and work toward developing various need-based services. This study has significances in several ways. First, the study focuses on the relationship between the government and the foreign workers through the Social Integration Program for the purpose of societal integration. Second, findings of the study provides an important theoretical framework to understand the relationship building and maintaining process between the Ministry of Justice and foreign workers for the purpose of two-way communication and societal integration.

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