변혁적 리더십과 거래적 리더십이 조직시민행동에 미치는 영향과 과정에 관한 연구 = 자기 효능감과 공정성 지각의 매개효과를 중심으로

다국어 초록 (Multilingual Abstract)

This study critically reviews two recent leadership approaches of transformational leadership and transactional leadership. Conceptual examination on the previous studies reveals that transformational leadership increases the organizational citizenship behavior as a proxy variable of business performance through the mediating role of self-efficacy while the transactional leadership has impact on the organizational citizenship behavior through the mediation role of equity perception. Based on the literature study 4 hypothesis were set which were 1. transactional leadership has postive impact on organizational citizenship behavior. 2. transformational leadership has postive impact on organizational citizenship behavior. 3. self-efficacy mediates the relationship between tranformational leadership and organizational citizenship behavior, and 4. equity perceptin mediates the relationship between tranactional leadership and organizational citizenship behavior. And empirical study was done with samples of 282 hotel employees. This study results in: 1. Both of the transformational leadership and the transactional leadership increase the organizational citizenship behavior. 2. Self-efficacy mediates the relationship between the transformational leadership and the organizational citizenship behavior. 3. and equity perception mediates the relationship between the transactional leadership and the organizational citizenship behavior.