The purpose of this study is to determine the operative problems of step-aerobics and fitness sports centers operating in Ankara certified by the General Directorate for Youth and Sports. The quality, personnel, customer and health services of the fac...
The purpose of this study is to determine the operative problems of step-aerobics and fitness sports centers operating in Ankara certified by the General Directorate for Youth and Sports. The quality, personnel, customer and health services of the facilities were examined; as these are the main sources of the problems. This study preliminarily targeted 56 private step-aerobic and sports facility directors in Ankara, whereas only 51 directors participated. The researchers applied the questionnaire prepared for this study. The findings of the study showed that there exist issues of sports center quality control and assurance, health services, and right staff for the right tasks. Moreover, recommendations as to solutions to some issues are proposed.