신설병원의 외부경영환경 평가에 관한 연구 = A Study on the Evaluation of External Management Environment in a Newly-founded Hospital

다국어 초록 (Multilingual Abstract)

This study was carried out to evaluate of external management environment in a newly-founded hospital. The purpose of this study was to investigate geographical populational environment and compare medical supply and demand, estimate medical service area and medical utilization, and be aware of consciousness of inhabitants.
For this study, questionaires were sent to the 764 persons in Noweon-Gu, Only 133 cases that had utilized B hospital were available for our study. Data were analyzed by frequency, percentage, X^(2)-test and factor analysis using spss PC package program.
Firstly, the result of comparing supply beds with demand beds, 177 beds were insufficient in Noweon-Gu.
Secondly, as a standard of service area, the daily medical utilization was estimated 559 in-patients and 903 out-patients, as a standard of utilization per 100 beds for medical department, 437 in-patients and 896 out-patients were estimated, as a standard of utilization per specialist for medical department, 531 in-patients and 944 out-patients were estimated.
Thirdly, when they select the hospital, main foctors to be considered were doctor's ability, kindness, sincerity, explanation and medical experience. As a result of X²-test, parking lot, wating time, explanation of doctors and guide map were statistically significant by sex(p<0.01, p<0.05), modernity of medical facilities and equipments, services for community and survey of requirement were statistically significant by educational level(p<0.01, p<0.05).
As a result of factor analysis, eight factors had eigen values of over 1.0 and total explanation variance of eight factors were 68.1%.

목차 (Table of Contents)

• ABSTRACT = 19
• Ⅰ. 연구배경 및 목적 = 20
• Ⅱ. 연구내용 및 방법 = 20
• 1. 연구자료 = 20
• 2. 분석내용 및 방법 = 21
• 3. 분석의 틀 = 22
• Ⅲ. 연구결과 = 22
• 1. 노원구 환경분석 = 22
• 2. 의료수요추계 및 공급환경분석 = 24
• 3. 진료권 규명 및 의료이용량 추계 = 27
• 4. 노원주민의 의식구조 = 28
• Ⅳ. 결론 = 34
• 1. 노원구의 환경분석 = 35
• 2. 의료수요 공급비교분석 = 35
• 3. 진료권 및 의료이용량 추계 = 35
• 4. 노원주민의 의식구조 분석 = 35
• Ⅴ. 제언 = 36
• 1. 모자·자매병원 체제 구축 = 36
• 2. 단계별 목표의 설정 및 도전 = 36
• 3. 의사상·친절상 정립 및 비의료서비스 개발 = 37
• 4. 서비스/시장의 차별·전문화 = 37
• 5. 기획기능의 강화 = 38
• 참고문헌 = 39