역량진단 및 역량-성과관계에 대한 탐색적 연구 = Diagnosing Competencies and Exploratory Study on Competency-Performance Relationship

다국어 초록 (Multilingual Abstract)

Diagnosing Competencies and Exploratory Study on Competency-Performance Relationship

국문 초록 (Abstract)

본 연구는 국내기업 일반관리자의 성공적 직무수행을 위해 요구되는 역량을 도출하고 개별 역량이 성과에 미치는 영향을 규명 해 보고자 탐색적인 연구과제를 도출하였다. 역량의 진단을 위해 Spencer & Spencer(1993)의 일반 관리자 역량모델과 Ulrich(1997)의 변화관리 역량모델을 바탕으로 하여 설문지를 개발하였다. 2004년 12월부터 2005년 2월까지 26개의 제조부문과 서비스부문에 속한 국내 기업의 임원과 팀장급을 대상으로 설문 조사를 실시하였다. 2,000부의 설문지를 배포한 결과 21개의 회사에서 1,212부가 회수되어 60.6%의 회수율을 보였다. 수집된 자료는 SPSS/PC Ver.10을 활용하여 요인분석과 회귀분석을 분석하였다. 성과관련 자료는 설문 대상기업 인사 팀의 협조를 얻어 최근 1년간의 실제 업적평가 Data를 확보하여 팀장의 실제 업적평가 점수를 활용하였다. 연구과제 1의 검증결과 관리자의 역량으로 변화역량, 성취와 행동역량, 대인 서비스 역량, 영향력 역량, 관리 역량, 인지/개인 효과성 역량이 도출되었다. 연구과제 2의 검증결과는 변화 역량이 성과에 통계적으로 유의적인 영향을 주고 있음을 보여준다.

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