While strategic management in the resort industry has been suggested as an alternative management method recently, the different concepts of operational effectiveness and strategy have been somewhat confusingly used. The author created a sustained val...
While strategic management in the resort industry has been suggested as an alternative management method recently, the different concepts of operational effectiveness and strategy have been somewhat confusingly used. The author created a sustained value creation model based on the philosophy of strategic management. Based on the model, this study analyzes the management case of Muju Resort. The result show that there are some problems in the stages of operational effectiveness and strategy in the off-season management of Muju Resort. One main suggestion is that the element of `entertainment` should be emphasized during the off-season. Several other suggestions are made for effective strategic management at Muju Resort