지방정부에 있어서 지식공유에 의한 직무만족의 영향요인 연구 - 광주광역시청 공무원을 중심으로 - = A Study on Impacts of Job Satisfaction through Knowledge Sharing in Local Government -Focused on Officials of Gwangju City Hall-

다국어 초록 (Multilingual Abstract)

Through the components affecting on knowledge sharing, one of the knowledge management processes, empirical analysis was done in the present study on factors affecting on knowledge sharing and impact of knowledge sharing on job satisfaction using a causal model. As for the variables affecting significantly on knowledge sharing according to the analysis results, the structural factors were participative leadership and logical organizational culture; the relationship factors were trust and cooperation amongst organization members; and the knowledge characteristic factors were clarity and effectiveness of knowledge. Furthermore, the degree of utilizing information technology also affected significantly on knowledge sharing compared with other independent variables. This knowledge sharing affected significantly by 7 independent variables affected significantly on job satisfaction. Through alternative discussion and issues on the analytical results, we provided learning chances from the civilian sector and the methods of formation and utilization of knowledge community and the methods of establishment and operation of convenient knowledge management system.

참고문헌 (Reference)

1 "지식공유의 영향요인 연구동향과 과제" 제6회 한국지식경영학회 학술심포지엄 2001

2 "지식공유에 영향을 미치는 요인에 관한 연구" 1 (1): 81-100, 2001

3 "지식공유가 직무만족에 미치는 영향" 4 : 109-132, 2002

4 "지식공유 과정과 이에 영향을 미치는 요인" 3 (3): 5-25, 2001

5 "지식경영의 핵심요인이 경영성과에 미치는 영향에 관한 연구" 1999

6 "지식경영 선행요인 및 조직행동에 대한 매개효과에 관한 연구" 5 : 217-235, 2002

7 "조직학습의 이론적 조망 인사조직연구" 한국인사조직학회 3 (3): 121-164, 1995

8 "조직지식창출프로세스에 관한 탐색적 연구" KAIST Master Thesis 1999

9 "조직구성원의 지식공유와 경쟁우위와의 관계성에 관한 연구" 인적자원관리연구 127-147, 2000

10 "조직구성원간 지식공유에 영향을 미치는 요인에 관한 연구" 2001

11 "조직 내 개인의 지식공유행위에 관한 결정요인 연구: 합리적 행위이론 관점" 2001

12 "조직 구성원의 지식공유가 직무만족에 미치는 영향" 2 (2): 235-260, 2003

13 "사회과학조사방법론" 학현사 1999

14 "근로자의 직무만족에 관한 연구" 1995

15 "구조방정식모형에서의 전체모형 평가 다면적 접근의 종합적 판단" 13 (13): 169-185, 2000

16 "구조방정식모델" 영지문화사 2000

17 "and Effectiveness in Three Organizations Journal of Applied Psychology" 674-681, 1977

18 "The nature and consequences of job satisfaction Handbook of industrial and organizational psychology" 1297-1349, 19761979

19 "The measurement of satisfaction in work and retirement" 1969

20 "The knowledge evolution: Expanding organizational intelligence" Butterworth -Heinemann the k (the k): 1997

21 "The contribution of shared knowledge to IS group performance" MIS Quarterly 409-432, 1996

22 "The balanced Scorecard." Harvard Business School Press 1996

23 "The Reconstruction of Existing Product Technologies and the Failure of Established Forms" 9-30, 1990

24 "The Knowledge Creating Company: Ho Japanese Companies Create the Dynamic of Innovation." Oxford University Press 1995

25 "Technology Organizations and Contingency" 2 : 17-, 1997

26 "Successful knowledge management projects" 43-57, 1998

27 "Psychology of Industrial Behavior" McGraw-Hill 1955

28 "Organizational Readiness for Successful Knowledge Sharing: Challenges for Public Sector Manager" 17 (17): 23-37, 2004

29 "Methodology for Knowledge Management". International Association of Science and Technology for Development AI and Soft Computing Conference" Banff 1998

30 "Measuring your company's intellectual performance" 30 (30): 392-, 1997

31 "Managing innovation as an organizational knowledge creation process". In Technology Managemental and Corporate Strategies: A Tricontinental Perspective. Allouche, J., Pogorel, G(eds.)." Elsevier Science. 1995

32 "Managing Culture as a Competitive Resource An Identity-Based View of Sustainable Competitive Advantage Journal of Management" 1991191-192

33 "Management of Organizational Behavior" Prentice Hall, Englewood Cliffs 1995

34 "Knowledge tools: using technology to manage knowledge better, working paper" Ernst & Young Center for Business Innovation 1997

35 "Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test" 6 (6): 76-92, 1995

36 "Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test" 6 (6): 76-92, 1995

37 "Journal of Applied Psychology" 1947

38 "Job Satisfaction and Performance: The Moderating Effects of Value Attainment and Affective Disposition" 54 : 296-313, 1999

39 "Intra-and Interorganizational Cooperation: Toward a Research Agenda" 38 (38): 7-23, 1995

40 "Integrating Intellectual Capital and Knowledge Management" 30 (30): 1997

41 "If only we knew what we know: Identification and transfer of internal best practic" 62 (62): 674-681, 1998

42 "Human Behavior in Organization" 1981

43 "How cultures drive knowledge management" 135-146, 1997

44 Madhavan, R., "From embedded knowledge to embodies knowledge, new product development as knowledge management" 62 : 1-12, 1998

45 "Exploring internal stickness: Impediments to the transfer of best practice within the firm" 17 : 27-43, 1996

46 "Effects of Interpersonal Trust and Time Pressure on Managerial Mediation Strategy in a Simulated Organizational Dispute" 81 (81): 228-248, 1996

47 "Cross-Cultural Perspectives on Self-Ingroup Relationships Journal of Personality and Social Psychology" 323-338, 1988

48 "Cooperation and Competition Among Primitive People" 1976

49 Krogh,c, "Care in the Knowledge Creation" 40 (40): 133-153, 1998

50 "Application of Knowledge Management in Public Administration" Knowledge Research Institute Inc 2000

51 "Amos를 이용한 구조방정식모형과 경로분석" 고려정보산업 2000

52 "American Review of Sociology" 319-340, 1988

53 "Ambiguity and the process of knowledge transfer in strategic alliances" 20 (20): 595-623, 1999

54 "A Dynamic theory of organizational knowledge creation" 14-37, 1994