(Working Paper 2020-05) COVID-19 and Employment Administration Delivery Systems

다국어 초록 (Multilingual Abstract)

Changes in a nation’s policies in response to a national or transnational crisis can also be seen as a demand for changes in public administration and service delivery. In this process, Korea has witnessed how broadly and rapidly the health administration system has changed. Assuming that the crisis will affect almost the entirety of society and the economy, predicted changes must go beyond health administration systems to other public administration delivery systems. This also applies to employment, where individuals find it difficult to retain employment and seek for new jobs. The government has already introduced a number of employment and labor policies in response to COVID-related crises, with more policies likely to be announced depending on the employment situation (Ministry of Employment and Labor, 2020; Ministry of Economy and Finance, 2020). Such changes in employment policy is highly likely to have a direct impact on employment administration, which is made up of diverse actors, from central ministries (eg. Ministry of Employment and Labor), local authorities (eg. city, county, district authorities), local offices (eg. Employment-Welfare + Center), semi-government agencies (eg. Korea Workers’ Compensation and Welfare Service), and private contractors (eg. operators of direct job creation program). This paper provides an assessment on the changes that are occurring today in relation to employment administration delivery systems and offer desirable reform directions and principles in delivery systems in response to the COVID-19 crisis. From the suggested direction of reform, this paper intends to contribute to effective implementation of employment and labor policies.

목차 (Table of Contents)

• I. Introduction
• II. Understanding Changes in Employment Administration Delivery System :
• What Will Change ?
• III. The Directions and Principles of Change in the Employment Administration System :
• What Kind of Reforms Should be Made?
• IV. Summary