융합 소방용 안전모 개발을 위한 중요도-만족도 연관 분석 = Importance-Performance Analysis for Developing Convergence Firefighter Helmets

다국어 초록 (Multilingual Abstract)

This study executes Importance–Performance Analysis (IPA) on existing firefighter helmet attributes and gathers ideas for improvements from fire-fighting officers to develop a convergence firefighter helmet. The results of empirical analysis were as follows: First, the weight, head fitness, ease of wearing and removal, and ease of managing the existing helmet"s attributes need urgent improvement. In addition, fire-fighting officers want to add innovative functions such as oxygen deficiency alarms, poison gas sensors, temperature sensors, and network communication systems to the convergence firefighter helmet under development.

목차 (Table of Contents)

• ABSTRACT
• 1. 서론
• 2. 연구방법
• 3. 연구결과
• 4. 결론
• REFERENCES

참고문헌 (Reference)

1 오미옥, "융합 소방용 안전모 특성이 소비자 반응에 미치는 영향" 한국정밀공학회 33 (33): 349-356, 2016

2 조승현, "소방·가스안전용 헬멧의 최적설계에 관한 연구" 한국가스학회 12 (12): 24-30, 2008

3 고인곤, "마케팅 능력과 기업의 신제품 개발성과에 대한 연구 : 마케팅 지식창출을 중심으로" 한국상업교육학회 24 (24): 213-238, 2010

4 Matzler, K., "The Asymmetric Relationship between Attribute-level Performance and Overall Customer Satisfaction : A Reconsideration of the Importance-Performance Analysis" (33) : 271-277, 2004

5 Yin, S. Y., "Telehealth Services Evaluation : A Combination of SERVQUAL Model and Importance-Performance Analysis" 50 (50): 751-766, 2016

6 Lee, H. S., "Measurement of Visitors' Satisfaction with Public Zoos in Korea Using Importance-Performance Analysis" 47 : 251-260, 2015

7 O’Neill, M. A., "Importance‐Performance Analysis: A Useful Tool for Directing Continuous Quality Improvement in Higher Education" 12 (12): 39-52, 2004

8 Martilla, J. A., "Importance Performance Analysis" 41 (41): 13-17, 1977

9 National Emergency Management Agency, "Fire-Fighting Administration Data and Statistics"

10 Chen, C. M., "Efficiencies vs. Importance-Performance Analysis for the Leading Smartphone Brands of Apple, Samsung and HTC" 27 (27): 227-249, 2016

11 Kim, J. B., "Development for Smart Helmet Using the Sensor and RMI Technology" (6) : 2117-2119, 2015

12 Han, E. G., "A Study on Evaluation to Safety of Fire-proof Safety Helmet" 5 (5): 5-14, 1991

13 장진아, "3차원 프린팅 기술을 이용한 연성 구조물 제작" 한국기계가공학회 14 (14): 142-148, 2015

14 최재원, "3D 프린팅 기술 동향" 한국기계가공학회 14 (14): 1-8, 2015

15 심진형, "3D 프린팅 기술 기반 창업 성공 사례" 한국기계가공학회 15 (15): 104-110, 2016