부동산 중개업제도 개선방안에 관한 연구

다국어 초록 (Multilingual Abstract)

The purpose of this study is to analyze several problems which might occur between real estate brokers and clients.
A second objective of this paper is to suggest the way to solve the problems. The solution will provide the confidence to the clients and the reliability to the brokers in the real estate transaction process. Finally, the research contributes to the development of the real estate business by analyzing problems in field and seeking the solution.
The study found the following problems in real estate business.
Excessively paid brokerage fee, brokers low quality of service, inaccurate pricing information, brokers negative image in doing business
The research suggests followings to solve the each problem
1. Excessively paid brokerage fee
(1) Improve the transparency of the transaction by requiring the use of the credit card and by legislating the legal right to get refund of the excessively paid amount.
(2) Brokers should issue the brokerage fee receipt attached to the supplementary real estate acquisition documents.
2. Low quality of service:
(1) Establish a real estate distribution center in which real estate brokers, lawyers, accountants and banks could compete each other, This competition might result in high quality of service and low cost to the real estate brokers by saving time and effort
(2) Develop an agency system which will give convenience to the clients in getting a legislation.
(3) Specialize real estate brokerage process by creating specialized real estate brokers.
(4) Set the certain qualifications to apply for the certified real estate brokerage exam.
3. Inaccurate pricing information
(1) increase the accuracy of real estate price information through co-operation or merger among real estate brokers.
(2) disclose real estate price information by establishing a public disclosure place in the municipal institution. The public disclosure place could supply government and real buyers with more accurate price information than private organizations could. Also, this might help policy making about real estate
(3) improve the transparency of the real estate transaction and eliminate false or inducted offering through real estate brokerage association's self-imposed control.
4. Negative brokerage image
(1) Change the offices environment into bright and fresh image.
(2) Mass-media should report about real estate business after understanding its business.
(3) The real estate brokerage association should make special unit to correct biased reports about its business.
Since real estate transactions are made with high price and complicate legal relations, more security and reliability in the transaction is required than any other transactions. Therefore, real estate brokers with professional skills are needed to deal with such transactions.

목차 (Table of Contents)

• 목차
• 제1장 서론 = 1
• 1. 연구의 목적 = 1
• 2. 연구의 범위와 방법 = 3
• 제2장 부동산중개업에 관한 일반적고찰 = 4
• 제1절 부동산중개업의 정의 및 특징 = 4
• 1. 부동산중개업의 정의 = 4
• 2. 부동산중개의 3요소 = 6
• 3. 부동산중개업자의 필요성과 역할 = 7
• 4. 부동산중개업의 특징 = 10
• 제2절 부동산중개제도의 변천 = 14
• 1. 객주와 거간 = 14
• 2. 복덕방 = 15
• 3. 부동산소개업 = 17
• 4. 부동산중개업 = 18
• 제3절 부동산중개업의 중개과정 = 21
• 1. 부동산중개과정 = 21
• 2. 부동산중개의뢰계약의 유형 = 22
• 3. 부동산중개업의 고려사항 = 25
• 제4절 외국의 부동산중개제도 = 29
• 1. 미국의 부동산중개제도 = 29
• 2. 영국의 부동산중개제도 = 31
• 3. 일본의 부동산중개제도 = 33
• 4. 각국의 중개제도 주제별비교 = 34
• 제3장 부동산중개업의 현황과 문제점 = 38
• 제1절 부동산시장환경의 변화 = 38
• 1. 부동산시장의 개방 = 38
• 2. 부동산금융의 다양화 = 39
• 제2절 부동산중개업의 현황 = 40
• 1. 중개업자 현황 = 40
• 2. 중개업무의 범위 = 44
• 3. 부동산거래정보망의 지정 및 이용 = 45
• 4. 선진중개기법의 도입 = 46
• 5. 프렌차이즈중개업의 등장 = 50
• 제3절 부동산중개업의 문제점 = 51
• 1. 초과지불중개수수료 = 51
• 2. 부동산중개서비스 = 53
• 3. 부정확한 부동산가격정보 = 57
• 4. 부정적인 중개업자의 이미지 = 60
• 제4장 정책적 대안 및 개선방안 = 64
• 제1절 초과지불중개수수료 개선방안 = 64
• 1. 중개수수료의 신용카드사용 = 65
• 2. 중개수수료영수증의 행정서류화 = 66
• 제2절 부동산중개서비스개선 = 67
• 1. 부동산유통센타의 설치 = 68
• 2. 부동산중개업자의 역활확대 = 69
• 제3절 부동산가격정보체계 개선 = 72
• 1. 기존 부동산시세업체간의 업무제휴 또는 합병 = 73
• 2. 부동산공시소의 설치 = 74
• 3. 중개업협회의 자율적 단속 = 75
• 제4절 중개업자의 이미지개선 = 76
• 1. 중개업소 환경기준의 설정 = 76
• 2. 중개업협회의 홍보기능강화 = 77
• 제5장 결론 = 79
• 참고문헌 = 82
• 영문초록 = 85