한국의 사기업과 공공기관 근로자의 직무만족과 이직의도 비교연구

다국어 초록 (Multilingual Abstract)

The study examined the impact of two role stressors, role ambiguity and role conflict on organizational commitment and its two outcomes, job satisfaction and turnover intention in the two groups, private and public sector employees in Korea. In this study affective organizational commitment is analysis as organizational commitment. This study additionally analysis mediating role of organizational commitment and comparison between private sector an public sector. The data gathered 589 employees in Korea from 296 private sector employees and 293 public sector employees. The results based on LISREL analysis, both role ambiguity and role conflict were significant in explaining the organizational commitment and job satisfaction and turnover intention. The effect of role ambiguity was negative and significant both on organizational commitment. Role conflict also had a significant negative impact on organizational commitment. Organizational commitment had significant positive impact on job satisfaction but significant negative impact on turnover intention. The results also revealed strong mediating effects of the organizational commitment between the two role stressors and the two outcome variables. In terms of private and public sector comparison, results show similarly in influence direction yet degree gap between private and public sector. Negative influence of role ambiguity on organizational commitment was stronger at public than private sector. However role conflict shown opposit, negative influence of role conflict on organizational commitment was stronger at private than public sector. Influence of organizational commitment on both job satisfaction and turnover intention were stronger in private than public sector.