The present paper aims to research investigated the influence of internet shopping mall customer review and usefulness information to the product evaluation and purchase intention. The result of empirical testing are as follows: First, the results of ...
The present paper aims to research investigated the influence of internet shopping mall customer review and usefulness information to the product evaluation and purchase intention. The result of empirical testing are as follows: First, the results of the survey analysis verify that customer` review consist of the four component: expertise factor, trustworthiness factor and usefulness factor, evaluation factor. Second, a usefulness(Beta .497, t-value) and evaluation(Beta .207, t-value 3.260) influence the most on purchase intention Finally, we discuss the results of analysis and suggest research limitation and future and future study.