호텔기업의 지식경영 핵심요인과 지식공유문화가 종사원의 직무만족과 조직몰입에 미치는 영향 = Job Satisfaction and Organizational Commitment of Employees with Core Factors of Knowledge Management and Knowledge Sharing Culture in Hotel Enterprises

다국어 초록 (Multilingual Abstract)

Knowledge management in hotel enterprises is an innovative strategy in management at a knowledge society, which concerning the activities to raise the added values of a hotel service of all activities and level up the job satisfaction and organizational commitment of employees in hotel enterprises. Therefore, this study focusing on job satisfaction and organizational commitment of employees in hotel enterprises as concerns knowledge management. The concrete result of the analysis is as follows. First, The result proved a different level between human capital, structural capital, knowledge sharing culture, job satisfaction and organizational commitment. Second, The observed result analyzed by hotel management that successful utilization of human capital and structural capital, knowledge sharing culture. Finally, The most important thing for CEO is a decision making for the hotel management strategies and policies.