경영자의 의사결정역량 평가모형의 개발에 관한 탐색적 연구 = An Exploratory Study for the Development of an Evaluation Model on Decision-Making Competency

국문 초록 (Abstract)

본 연구의 목적은 경영자의 의사결정역량을 평가할 수 있는 모형을 개발하는 것이다. 결과정보위주의 편향에서 벗어나 의사결정 과정상의 역량이 체계적으로 분석되는 평가모형이 필요하다. 개발 방법론으로 근거이론이 사용되었다. 근거이론은 현장으로부터 체계적으로 수집된 실증자료에 기반하여 이론을 발전시키는 현상학적 방법이다. 개발된 평가모형은 개념적 틀, 평가요소, 실행절차 등으로 구성된다. 경영자의 의사결정역량은 직무 관련 설정된 목표의 성취도, 의사결정 과정의 절차적 합리성, 집단 상호작용 효과성을 중심으로 평가된다. 4개의 사례연구를 통해 평가모형이 개발되었고, 1개의 실제 사례에 적용되었다. 이를 통해 다양한 의사결정 상황에 대한 사용가능성과 유의미한 교훈 및 역량향상방안을 도출할 수 있는 유용성이 확인되었다. 이 평가모형은 경영자의 의사결정역량을 평가할 수 있는 도구로서 뿐만 아니라, 경영자들이 실무에서 보다 합리적이고 정당성 있는 의사결정을 내리기 위하여 참고할 수 있는 길잡이로서의 역할도 있다.

다국어 초록 (Multilingual Abstract)

This study is concerned with the development of a model for evaluating the manager’s decision-making competency. It is necessary to develop an evaluation model that helps overcome the outcome bias and systematically analyze the competence of managers in making decisions. The research methodology was grounded theory, which is an interpretative method to develop a theory that is grounded on empirical data systematically gathered from the practice. The model developed consists of a conceptual framework, evaluation criteria, and an operational procedure. In particular, decision-making competency is evaluated in terms of task-specific delegation specifications, procedural rationality, and group effectiveness. The model was tested by application in investment decisions of a venture capital company. The application proved that the model is usable and useful in deriving valuable lessons and identifying steps to be taken for competency improvement. This model can be used not only as a tool for evaluating the competency of managers specific to decision-making, but also as a self-diagnostic tool or a working guide for managers to make self-confident and justifiable decisions.

목차 (Table of Contents)

• Abstract
• 요약
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구방법
• Ⅳ. 의사결정역량 평가모형의 개발
• Ⅴ. 의사결정역량 평가모형의 적용
• Ⅵ. 결론
• 참고문헌

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