인지된 조직의 팀지원과 서번트 리더십이 팀에피커시와 팀시민행동에 미치는 영향

다국어 초록 (Multilingual Abstract)

  This study is composed of following two parts: first, do perceived organizational team support and servant leadership impact on team citizenship behavior? and second, is team efficacy worked as a mediator in the relationship between perceived organizational team support and team citizenship behavior, and in the relationship between servant leadership and team citizenship behavior?<BR>  On the basis of theoretical linkages between the constructs, a conceptual model and hypotheses were established. Thereafter, empirical data were collected by using a set of questionnaires. This study conducted a confirmatory factor analysis for the validity test and Cronbach"s alpha test for the reliability test. Moreover, structural equation modeling(SEM) was employed to test the hypothesized relationships in the conceptual model. This study shows that the proposed model is reasonably fit to the actual data.<BR>  From these analyses, the following results were obtained. First, perceived organizational team support is positively related to team citizenship behavior. Second, servant leadership is positively related to team efficacy. Third, team efficacy has fully mediated effects on the relationship between servant leadership and team citizenship behavior.

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