예약도착 대기행렬을 활용한 함정정비 최적 예약시간산정에 관한 연구

다국어 초록 (Multilingual Abstract)

Queueing system with scheduled arrivals is useful in many fields where both customers’ waiting time and servers’ operation time (utilization) are important, and arrival time of customers is possible to be controlled. In this paper, we analyzed the operation of ship maintenance with the queueing system with scheduled arrival. Based on the model presented by Pegden and Rosenshine [8], who dealt with exponential service time, we extended the service time distributions to phase-type distribution which is able to include a wide range of real stochastic phenomena. Since most activities in the military are carried out under tight control and schedule, scheduled arrival queue has quite good applicability in this area. In this context, we applied queue with scheduled arrival to the optimal booking time decision for the ship maintenance in the navy

목차 (Table of Contents)

• Abstract
• 1. 서론
• 2. 예약도착 대기행렬시스템
• 3. 사례적용 및 결과분석
• 4. 결론 및 향후 연구방향
• 참고문헌

참고문헌 (Reference)

1 윤봉규, "예약 도착 시스템의 최적 예약시간 산출모형" 5 (5): 37-45, 2012

2 윤봉규, "단계형 확률과정과 국방분야 응용 사례" 1 (1): 13-26, 2008

3 Stein W.E., "Scheduling Arrivals to a Queue" 21 (21): 607-614, 1994

4 Hassin, R., "Scheduling Arrivals to Queues : A Single-Server Model with No- Shows" 54 (54): 565-572, 2008

5 Pegden, C.D., "Scheduling Arrivals to Queues" 17 (17): 343-348, 1990

6 Sun, W., "Performance Analysis of the Appointment Systems with No-Shows" 21 (21): 57-71, 2010

7 Cayirli, T., "Outpatient Scheduling in Health Care : A Review of Literature" 12 : 519-549, 2003

8 Vanden Bosch, P.M., "Minimizing Expected Waiting in Medical Appointment system" 32 (32): 841-848, 2000

9 Neuts, M. F., "Matrix-Geometric Solutions in Stochastic Models" Dover Publications INC 1981

10 Latouche, G., "Introduction to Matrix Analytic Methods in Stochastic Modeling" SIAM 1999

11 Bailey, N., "A Study of Queues and Appointment Systems in Hospitals Outpatients with Special Reference to Waiting Times" 14 : 185-199, 1952

12 Yang, K. K., "A New Appointment Rule for a Single-Server, Multiple-Customer Service System" 45 (45): 313-326, 1998