중소기업의 BSC활용방안에 관한 연구 = A Study on the application of Balanced Scorecard in Small Business： A case of development of a Human Resource Evaluation System

다국어 초록 (Multilingual Abstract)

The balanced scorecard has drawn attention from many researchers in various fields since its appearance in 1992. It became a norm for performance evaluation framework in many areas, such as marketing, information system evaluation, strategic planning, etc. Centered in the large companies in Korea, the balanced scorecard has been popularly used as a performance evaluation tool for human resource management. Now we question its applicability to performance evaluation tool even in small business. This study tried to apply the balanced scorecard in developing an information system for performance evaluation in a small business. The study showed that the balanced scorecard can be nicely used in small business as a performance evaluation tool. The process of developing an information system is described in detail. The practitioners are to obtain a lot of insights in designing their human resource management systems from the study results.

목차 (Table of Contents)

• Abstract
• 1. 서론
• 2. 연구의 이론적 틀
• 3. S산전의 인사평가제도 도입사례
• 4. 연구 수행절차
• 5. S산전의 인사평가제도 설계
• 6. 인사평가시스템의 운영 및 정보활용
• 7. 결론 및 시사점
• 참고문헌
• 저자소개