A Study on Knowledge Sharing in Knowledge Management Systems

다국어 초록 (Multilingual Abstract)

Although prior research has extensively examined factors that affect knowledge sharing behaviors, these factors aren't fully understood yet. Thus, by employing multiple theoretical foundations of Triandis' theory, social exchange theory, and Theory of Reasoned Action, this research seeks to identify and to test the factors empirically. More specifically, this study concentrates on KMS (Knowledge Management Systems) usage from the perspective of a knowledge provider, namely, behaviors of registering knowledge. Drawing upon theories and prior literature, this study identified 10 critical factors that were believed to influence KMS usage. The results from the questionnaire survey of 166 knowledge workers support seven out of ten hypotheses proposed. This study found that Normative Belief, Self-Efficacy, Reward, Reputation, Reciprocity, Cost, and Facilitating Condition are significantly associated with KMS usage. The predictors explained about 72.6 percent of the variance in KMS usage. The findings from this study enhance our collective understanding of the factors affecting KMS usage of knowledge providers.

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