한국 수출입 제조 기업의 국제표준인증 활용과 파트너십 프로세스에 대한 연구 = An Empirical Research how ISO application and Partnership process affect on Business Performance of Import and Export Manufacturing Firms in Korea

다국어 초록 (Multilingual Abstract)

As global partnership is recently getting important in order to establish supply chain network in global managing environment, companies tend to improve quality and warranty in SCM(Supply Chain Management) by certifying ISO(International Organization for Standardization). This research investigated structural relationship how strategic and operational ISO application level and trust, immersion, collaborative factors in partnership process affect to companies business performance. This research was surveyed with 147 manufacturing companies in South Korea and conducted empirical analysis using Structural equation model. The research hypothesis and model was derived from the basis of existing theory and empirical research, and obtained the following results. Firstly, the strategic ISO level showed positive (+) effect on trust and immersion factor. Second, the operational ISO level showed positive (+) effect on trust and collaborative factor. Third, trust factor in the partnership process showed positive (+) effect on immersion factor. Lastly, collaborative factor in partnership process showed positive (+) effect on companies business performance. Implication for this research is that companies must consider ISO application in establishing partnership and companies require prolonged effort using trust, immersing, collaborative factors into partnership process to improve business performance.