호텔의 지식공유영향요인에 따른 지식공유가 서비스 혁신행동 및 직무몰입에 미치는 영향 연구 = A Study on the Effect of Knowledge Sharing Factors and Knowledge Sharing of Hotel Corporations on Their Service Innovation Behavior and Organizational Commitment

다국어 초록 (Multilingual Abstract)

The Purpose of this study is to provide a way for knowledge management and basic data to derive future hotel cause factors that facilitate the sharing of knowledge and understand the impact on knowledge sharing between the employees" innovative behavior through this service. Based on existing researches, this study formulated 7 hypotheses. The analysis revealed the following findings: Support of top management, Compensation, Organizational Culture for Influential Factors on Knowledge Sharing has significant positive (+) effect on knowledge sharing, making us adopt hypothesis 1-1 and hypothesis 1-3, hypothesis 1-4; Information Technology for Influential Factors on knowledge sharing has significant negative (-) effect on knowledge sharing, making us reject hypothesis 1-2; Though knowledge sharing has significant positive (+) effect on Service Innovation Behavior and Organization Commitment leading us to adopt hypothesis 2 and hypothesis 3; Service Innovation Behavior has significant positive (+) effect on Organization Commitment leading us to adopt hypothesis 4.

목차 (Table of Contents)

• Abstract
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구방법
• Ⅳ. 실증분석
• Ⅴ. 결론
• 참고문헌