This study presents the effect of computer-mediated communication on realizing politeness strategies, based on the corpus of Korean business correspondence. The data is comprised of 62 e-mail messages collected from two Korean companies. The data anal...
This study presents the effect of computer-mediated communication on realizing politeness strategies, based on the corpus of Korean business correspondence. The data is comprised of 62 e-mail messages collected from two Korean companies. The data analyses demonstrate that frequent use of in-group language (positive politeness) supports the claim that shared knowledge has been established between interactants (e.g. English code) and prosodic features are found in e-mail messages (e.g. slang), Besides positive politeness strategies, negative politeness strategies (which are main properties of written communication) are also found in e-mail messages (e.g. nominalization: passivization). In conclusion, the basic argument I present is that e-mail texts for Korean business communication have linguistic features of spoken and written communications in the use of politeness strategies.