The purpose of this study is to understand the characteristics of unstable employment in restaurant industry, and identify the determinants of job satisfaction between regular workers and contingent workers. Data were collected form the employees of s...
The purpose of this study is to understand the characteristics of unstable employment in restaurant industry, and identify the determinants of job satisfaction between regular workers and contingent workers. Data were collected form the employees of six casual dining-restaurants in Seoul from February 14 to 21, 2005, and 309 samples were used for final analysis. The results revealed that there were no significant differences in demographic and job characteristics between regular workers and contingent workers except age and tenure. In particular, working time and perceived unstable employment did not differ significantly between regular workers and contingent workers. In addition, the result indicated that the determinants of job satisfaction for contingent workers were co-workers, promotion and work, while the determinants of job satisfaction for regular workers were work, supervision and pay.