익명상황의 운전행동과 운전분노 및 정서표현갈등과의 관계 = The Relationship between Driving Behavior, Driving Anger, and Ambivalence Over Emotional Expressiveness in an Anonymous Situation

국문 초록 (Abstract)

본 연구는 운전자가 면대면 상황에서보다 익명상황에서 난폭운전을 더 많이 하는지와 익명상황에서 난폭운전을 많이 하는 운전자와 적게 하는 운전자 사이에 운전분노, 정서표현갈등 등의 내적 특성에서 어떤 차이가 있는지 살펴보았다. 연구 1에서 운전자 총 200명을 대상으로 조사를 실시한 결과, 면대면 상황에서보다 익명상황에서 난폭운전 수준이 더 높았다. 이어, 연구 2에서 운전자 총 384명을 대상으로 조사를 실시하였는데 익명상황의 난폭운전에 대해 이단계 군집분석을 실시한 결과, 응답자는 세 군집으로 나뉘어졌다. 익명상황에서 난폭운전을 많이 하는 운전자일수록 운전분노, 정서표현갈등 전체, 정서표현갈등의 하위 요인 중 자기방어적 양가성 요인의 수준이 높았다. 따라서 익명상황에서 난폭운전을 많이 하는 운전자가 운전분노를 많이 느끼며, 평소 정서를 잘 표현하지 못하고 갈등을 하는 경향이 있다고 볼 수 있다. 본 연구 결과는 난폭운전자에게 무조건적인 교통단속만을 행하기보다는 운전자 본인이 가진 문제점을 되돌아 볼 수 있게 하는 근본적인 대책 또한 필요하다는 것을 말해준다.

다국어 초록 (Multilingual Abstract)

This study examines how anonymity between drivers affects aggressive driving and why, in an anonymous situation, some drive aggressively and others do not. Two surveys were conducted. The first survey covered 200 participants and found that people are more likely to drive aggressively in an anonymous situation than in a face-to-face situation. The second survey covered 384 participants with a history of aggressive driving and found that these aggressive drivers could be classified into three groups using a two-step cluster analysis. Drivers who often exhibit aggressive driving in anonymous situations were found in the second questionnaire to have a high tendency towards driving anger and towards ambivalence over emotional expressiveness. The tendency towards self-defensive ambivalence factor, one of the factors in the ambivalence over emotional expressiveness questionnaire, was also found to be high. Individuals who tended to drive aggressively in an anonymous situation were found to be susceptible to driving anger, usually faced ambivalence over emotional expressiveness, and typically were indecisive. The results of this study suggest that rather than intensifying the enforcement of traffic regulations, a better remedy for those who drive recklessly would be to have them undertake some candid self-reflection.

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